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SugarCRM Asterisk integration

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When SELinux (Security Enhanced Linux) is enabled, click to dial will not be able to open a socket with fsockopen. You'll get an error #13 Permission Denied error. Instructions for...

question
manual content

Has anyone successfully got asteriskLogger running as a daemon on linux? Looking for some feedback before I gave it a try on a customers box. There is a script included...

manual content

First, very impressive module / documentation / support. Due to the above, in only a few hours my first attempt to link a sugar to a dialer, I've gotten to...

question
good tech info

This is pretty annoying... after upgrading YAAI. (Assuming you uninstall old version then install new version at module loader)... You may notice that call pops aren't working anymore. What you...

bug
manual content

Problem occurs when phone extension takes the form of 123-ABC. To resolve, enclose AST_UserExtension in quotes in AsteriskJS.php. AST_UserExtention = "' . $userExt . '"; Still looking for other issues,...

Click to dial works in sugarcrm, however incoming call window does not popup. Does not seem to recognise the sugar crm contact record from incoming call bearing the same phone...

question

Hello, I have installed SugarCRM 6.5.2 and yaii version 2.4.1. The Asterisk connection works great. I can click to dial and I see all calls (inbound and outbound) poping up....

bug

Hello. I have problem with unanswered outgoing calls. In normal state i make outbound call and if picked up everithyng is ok. - The called number is associated correctly with...

If number isn't recognized, and so you manually relate the call to a contact. Then press save. The call isn't related to that contact. However, if you relate then refresh...

bug

How would one go about filtering what calls are being recorded? For instance I do not want fax sending/receiving events to be recorded or some other extensions to be monitored.

enhancement