Ben Perry

I have this issue too. UTM 3.2.4 (58) MBP 16" 2021 M1 Pro macOS 12.4 Not sure what else to try.

Managed to get something working. It appears that the latest qemu_vga.ndrv doesn't support 256 colours or greys. There is an older driver that does. 1. Quit UTM. 2. Download: http://www.open.ou.nl/hsp/downloads3/Qemu-64Bit_211Pre-MountainLion-16092017.zip...

Just want to add it's also not working for me either. Doesn't matter if I have `@fwd` or not.

So did a few tests and so far plain text emails seem to be ok, but an HTML email didn't pick up the original_sender so I'm thinking the `getOriginalSenderFromFwd()` function...

@freescout-helpdesk can we have this issue re-opened while we investigate further

@freescout-helpdesk commit a94f97e appears to have fixed the issue for me now. I'm happy for this to be closed for now until it rears it's head again 😝

I'm seeing the same issue - the original email cc'd our freescout mailbox and new conversations are being created for every reply to the original email rather than being appended...

Looking at the `threads` SQL table there is a `message_id` field that is filled from the message header. For every new message that comes in compare the `In-Reply-To` header to...

Just found in the code that this is already being done: https://github.com/freescout-helpdesk/freescout/blob/4e027c715fdf48da7259a0bf773e5ed9a2b4a5e8/app/Console/Commands/FetchEmails.php#L287-L493 For some reason this doesn't appear to be working as expected though.

@freescout-helpdesk where is this `Show Original` thread dropdown button? I have the original emails as .eml files that I can send - I downloaded each one from outlook webmail. I'd...