Angel Santos

Hello, we apologise for the delay in getting back to you. File versioning has no expiration and the limit is 100 versions. You can delete all older file versions at...

100 versions is meant to be the per-file limit. There is no overall limit for total number of file versions within an account. We will pass on your feedback to...

Hello, we suggest that you send an email so [email protected] quoting this post from Github so that we can investigate further. Thank you.

Hello, We have replied to your email in support. Ticket id number [[QTP-980-75725].

Hello, we can replicate the issue. We are now checking it with our developers. We will keep you posted for any updates. Thank you.

Hello, we will release packages for Ubuntu 22.04 beta and Fedora 36 beta in a few days. Thank you.

Hello. This is how syncs work currently. Instead of starting a transfer, you will first notice that there is already a copy of that file in the cloud, and that...

Hello, can you please post a screenshot showing the ghost window? Thank you.

Hello, Please go to Menu - click 'Reload your account' while holding the keyboard key Ctrl if you are using Windows or Cmd for macOS. This will clear all cached...

Hello. For MEGAsync we are using the ffmpeg library to generate thumbnails. So, the supported formats are those supported by ffmpeg: https://ffmpeg.org/ffmpeg-formats.html Thank you.