Andrea Leo

For customer care please use our product www.tiledesk.com. Tiledesk use Chat21 as messaging engine.

Please pull from master with : git pull https://github.com/chat21/chat21-ionic/commit/58145d8f1935c5f1b73e702f3cde6d66016cdcef I removed the unused dependency for angularfire

please describe your issue

it's handled by our code. The conversation model has is_new field. It's true if there are new messages in the converversation.

The field is_new = true is set here (server side) : https://github.com/chat21/chat21-cloud-functions/blob/master/functions/chat-api.js  The clients (ios, android, ionic,etc..) when receive the message update the field to false

Did you follow all the configuration steps? In particular did you install Chat21 Firebase Cloud Functions as described here : https://github.com/chat21/chat21-cloud-functions When you install Chat21 Firebase Cloud Functions the database...

Can you run "firebase --version" and confirm your firebase installation version is 3.16.0 ?As described on the Chat21 Cloud Functions REAME at the moment we don't support 3.18.0 and upper...

Please uninstall firebase-tools and reinstall it with: npm uninstall -g firebase-tools npm install -g [email protected] Please also check your package.json contains following lines: "firebase-admin": "~5.5.0", "firebase-functions": "^0.7.1", After that run:...

Are you refering to the cloud or the on-premise version? if on-premise is it a community or an enterprise version?. Group feature is not available for the community on-premise version.

Is Tiledesk-server running? I suggest you to use Docker Compose installation. Follow this guide: https://github.com/Tiledesk/tiledesk-deployment/blob/master/docker-compose/README.md