Alexander Zozulya

@cldtech, if your Document Server and ownCloud are publicly accessible via domain names, there is no need to use 'Advanced server settings' - please disable this section. Please check also...

Hello @danielepercivaldi, please note that with authentication option "Session User" it does not work. Please follow this [link](https://api.onlyoffice.com/editors/owncloud#externalStorage) to find a description of the issue in Known Issues sections.

Hello @dairaine, thank you for your suggestion. We will take it into consideration.

Hello @janholubek, we suppose the problem is in Master Key encryption. We are trying to reproduce the issue once again. We will notify you as soon as there is any...

@Nils160988, we will take your suggestion into consideration.

Hello @adamkasprzak, please send me a link of installation guide you used to install ONLYOFFICE. Version 10.0.1 is related to the Community Server, current version of Document Server is 5.2.8....

Hello @DirkED, @gacott, we need to know if you installed the Document Server as stand alone or as a Community Edition pack, which includes Community Server and Document Server configured...

Hello @gacott, yes, you have installed Community Edition. Please try to enter the address https://portal_address/ds-vpath/ in browser. If you can reach Document Server Welcome page using this address, please type...

@gacott, please send me a screenshot of ONLYOFFICE integration app settings page. Please specify the installation type of Community Edition, docker or deb packages. Send me also a screenshot of...

Hello @gacott, I tried to install the product with the installation guide you sent, unfortunately, the installation failed for some reason. I would recommend you to install the stand alone...