VR-Hystax

Hello @valent Please provide diworker service logs with error traceback. How to find logs please read in: https://hystax.com/documentation/optscale/private_deployments/kibana_logs.html

Hello @valent The solution is to create a new type of instance (Reserved Instance) - reservations and the creation of new expens, just to make the costs match up perfectly.

Hello @phish32786 We will investigate your request. I'll you know as soon as I get any conclusion.

Hello @vgarcia-lessthanthree 1. Unfortunately, there is no such user. 2. Yes, sure. Please go to Settings, to the Organization tab, and Delete (attached scr.)  3. Unfortunately, there is no...

Dear @vgarcia-lessthanthree 1. You can determine that records have been deleted by the **deleted_at** field in the database. Deleted records have a deletion timestamp, while those that were not deleted...

@vgarcia-lessthanthree On our test bench, all deleted cloud accounts and organizations have a deletion timestamp. Could you please provide a screenshot? Please also describe how you delete organizations.

@vgarcia-lessthanthree Could you describe step by step your actions when deleting a user and the places where you encounter errors? Preferably with screenshots.

Hello @vgarcia-lessthanthree Thank you for the information provided. This is the expected behavior, because when you logged in first time as the user "prueba", the organization "prueba" was automatically created...

Hello @vgarcia-lessthanthree When you select a user in the "select a new user that will take over all the assets of prueba" checkbox, it means that you assign all the...

Hello @nadeem-nasir 1. You need to specify Reader permission. 2. OptScale extracts data from all regions.