Scott Thompson

A Ruby application should be able to search the list of tickets on an account and retrieve those tickets which match a particular object filter. The same method might also...

The SoftLayer::Ticket class includes "create_standard_ticket" which allows applications to create standard support tickets. This class should have a companion method for creating "sys admin" tickets. This need was identified as...

Given a virtual server that has already been provisioned, the model library should include options that allow a script to upgrade the capacity of block storage devices on the server,...