M Ryan Alvi issues

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                                            M Ryan Alvi

"The access to this service is forbidden since the specified partner is blocked" Error while completing intallation using existing Partner ID.

![kaltura](https://user-images.githubusercontent.com/34415748/33815456-570e9922-de53-11e7-9757-9bcd20696824.PNG)

Thumbnails not loading.

I have integrated Kaltura to WordPress using the All in One Video Plug-in. But whenever, I Embed, Paste URL, or Add the Media from Kaltura's Gallery The thumnail doesn't load...