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CRASHED WHEN SELECT FILES BY OPEN BUTTON!

Open Kenoncloud opened this issue 5 months ago • 5 comments

WITH CLICKING ON THE BUTTON"OPEN",THE APP CRASHED EVERY TIME.

Kenoncloud avatar Jul 18 '25 01:07 Kenoncloud

WITH CLICKING ON THE BUTTON"OPEN",THE APP CRASHED EVERY TIME.

Windows 10 21H2,19044.6093 IoT LSTC

Kenoncloud avatar Jul 18 '25 01:07 Kenoncloud

@Kenoncloud Hellow! I cannot reproduce this crash. Could you share more information?

EugeneSasin avatar Jul 23 '25 20:07 EugeneSasin

Me too! When I click the "Open" button,the opend file dialog box becomes unresponsive and automatically closes after a few seconds. I tried both the executable version and the portable version, and they are the same. PicView:v3.1.5.1,both the executable version and the portable version OS:Win11 Pro 22H2 CPU:11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz RAM:16G What other information do you need to provide?

captain-zhou avatar Jul 30 '25 04:07 captain-zhou

I cannot reproduce this.

I've made a new commit that starts the file picker in a dispatcher. That might fix it. Please try to download this new automated build (scroll to the bottom of the page while being logged into GitHub): https://github.com/Ruben2776/PicView/actions/runs/16616636596

If that didn't work, can you see if there is a crash log the in the Window's Event Viewer for PicView?

Ruben2776 avatar Jul 30 '25 07:07 Ruben2776

It dosn't work! This is the Window's Event Viewer for PicView:

Convention Incorrect application name: PicView.exe,Version: 3.1.5.1,Timestamp: 0x6889cf05 Incorrect module name: ntdll.dll,Version: 10.0.22621.885,Timestamp: 0xe3dee9a7 Error code: 0xc0000409 Error offset: 0x00000000000a34f6 Error Process ID: 0x0x2C28 Incorrect application startup time: 0x0x1DC0772EEB7CE2C Incorrect application path: d:\appsoft\PicView-v3.1.5.1-win-x64\PicView.exe Incorrect module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: cafbf01e-35bd-48bb-80eb-efc63c132bee Full name of the incorrect package: Incorrect package relative to application ID:

Detail

  • System

    • Provider [ Name] Application Error [ Guid] {a0e9b465-b939-57d7-b27d-95d8e925ff57} EventID 1000 Version 0 Level 2
      Task 100
      Opcode 0
      Keywords 0x8000000000000000
    • TimeCreated [ SystemTime] 2025-08-07T08:11:56.5920901Z
      EventRecordID 826357 Correlation
    • Execution [ ProcessID] 18592 [ ThreadID] 22148
      Channel Application
      Computer XXXXX
    • Security [ UserID] S-1-5-21-1748269874-3404718578-485587264-1001
  • EventData AppName PicView.exe AppVersion 3.1.5.1 AppTimeStamp 6889cf05 ModuleName ntdll.dll ModuleVersion 10.0.22621.885 ModuleTimeStamp e3dee9a7 ExceptionCode c0000409 FaultingOffset 00000000000a34f6 ProcessId 0x2c28 ProcessCreationTime 0x1dc0772eeb7ce2c AppPath d:\appsoft\PicView-v3.1.5.1-win-x64\PicView.exe ModulePath C:\WINDOWS\SYSTEM32\ntdll.dll IntegratorReportId cafbf01e-35bd-48bb-80eb-efc63c132bee PackageFullName
    PackageRelativeAppId

I cannot reproduce this.

I've made a new commit that starts the file picker in a dispatcher. That might fix it. Please try to download this new automated build (scroll to the bottom of the page while being logged into GitHub): https://github.com/Ruben2776/PicView/actions/runs/16616636596

If that didn't work, can you see if there is a crash log the in the Window's Event Viewer for PicView?

captain-zhou avatar Aug 07 '25 08:08 captain-zhou