Raphael Hehl
Raphael Hehl
@microsoft-github-policy-service agree
Which Cams and which encoding?
Apparently, snapshot behaves differently with an AI port in between (https://github.com/home-assistant/core/issues/143476#issuecomment-2833414519) — I'll take a look at that.
@tomwilkie In the meantime, could you please check the user's permissions? The TS parameter could be a problem, for example, with live only.
With a G4 Bullet with AI Port, I don't get the errors. Can you describe your setup in more detail, especially the software versions?
Oh wow, I just saw that they really put some obstacles in the way with this AI chat. I'm having issues in the Protect web app as well — see...
maybe related to the doorbell that's special because it has 2 cams
> [@RaHehl](https://github.com/RaHehl) you mentioned in the other issue a way to open bugs with unifi - any pointers here? I'll go and open this with them. Only through regular support...
@tomwilkie I updated my UNVR to the latest EA release earlier. I'm currently not experiencing the issue — are you still encountering it? I’ve since received a response from UI...
Just to give a quick update: I think the issue is now in good hands with the UI team. The problem still occurs randomly on my end and seems to...