Marco Borla

Results 269 comments of Marco Borla

Can be abandoned on my opinion but it's just my personal opinion as passionate. I migrated recently to a different Help Desk system. Documentation not always is kept updated even...

Now I'm using FreeScout also if is not fully free. https://freescout.net/

> > Now I'm using FreeScout also if is not fully free. https://freescout.net/ > > Not even remotely free. The bare shell is there, every other module seems to require...

> > I wrote that FreeScout is not fully free :-) > > Indeed. Thanks for the list. Another to add to it is [Peppermint](https://github.com/Peppermint-Lab/peppermint) Interesting. Little bad there doesn't...

Hi @mkdirs2 thanks for this report. BUG confirmed. I was not able to reproduce in the demo that is an old version, I was able to reproduce on the latest...

I'm asking why you don't do any check when save email credentials. Usually application check if they are able to connect to IMAP or SMTP and if something is wrong...

I use a custom code for the Forminator Wordpress plugin to avoid that when a user type something in a form and if a page is refreshed, text are loosed....

@vaishaliwebkul can this issue still be opened requesting as feature to allow locking of a ticket? Will be nice to have a status closed and locked where customer cannot reply...

I see now there is close discussion in a ticket clicking near the operator message. Maybe this issue can be closed if there is an option to lock the ticket...

Cannot find anymore how to lock a ticket. Reopening