PengpengSun

Hi @lethargosapatheia I think the error in `/var/log/cloud-init.log` is NOT the culprit(I should have fixed it in cloud-init [PR 5915](https://github.com/canonical/cloud-init/pull/5915)), could you please share the entire `/var/log/vmware-imc/toolsDeployPkg.log` after re-connect the...

> [2025-04-27T06:40:39.493Z] [ info] Saving output from stdout > [2025-04-27T06:42:08.682Z] [ error] Timed out waiting for process exit, canceling... > [2025-04-27T06:42:08.782Z] [ error] Process exited abnormally after 100 sec, uncaught...

> If I run `netplan apply`, there's no error. Everything works as expected. So I'm a little bit surprised by this. Maybe at the time `netplan` is run by deploypkg...

> Thank you for identifying the problem with clear details. This helps. I've reported the bug here: > > https://bugs.launchpad.net/ubuntu/+source/netplan.io/+bug/2109487 Sure, I've clicked the 'This bug also affects me' link...

@lethargosapatheia Although this is likely a Ubuntu netplan regression issue, Guest customization can do something to optimize netplan apply execution in such case, the change should be available in one...

Thanks @ani-sinha for bringing up this issue. Yes, now guest customization process only treats 0 as THE expected return code of command `/usr/bin/cloud-init status`. I think you meant to mention...

@ani-sinha I've fixed this in our main branch, change will be available in the next tools release.

Sure, let me check with @johnwvmw .

Hi @shaba , May I know which Guest OS are you using? Please find guest customization supported Guest OS list at https://partnerweb.vmware.com/programs/guestOS/guest-os-customization-matrix.pdf As far as I know, "etcnet" is not...