Ronald Portier

This PR is intended to solve this for 12.0. https://github.com/OCA/bank-statement-import/pull/493

Set the next run date in the provider to a date in the future and wait for the next run. A permanent solution will come from this PR: https://github.com/OCA/bank-statement-import/pull/498

@belisac Check that you have the latest 12.0 code and you have upgraded your database. (You should have a menu option: Reporting ==> Management ==> Show Ponto buffer in the...

Check wether there are transactions in the ponto buffers for those accounts. Also check the next_run date for the providers. You might be helped by this PR I created today:...

In what timezone do you operate, and how far behind or ahead of UTC is that timezone?

@pedrobaeza Most online statement providers provide selection of the data to be downloaded per date. That is not the case with Ponto. You can only retrieve the most recent data,...

@pedrobaeza I have regularly seen that even manually pulling would not fetch missing transactions. Most of my customers have configured to pull every hour. Maybe the problem does not manifest...

@alexey-pelykh I will rename the buffer models to give them a more generic name, including a prefix. I think the idea of first storing transactions in a buffer might have...

@pedrobaeza And what scheduling is configured on the journal? The transaction information will only be stored temporarily. It provides enormously helpful information when things go wrong, or when results of...

@pedrobaeza The scheduling, and statement frequency are configured through the provider information via the journals. See: https://github.com/OCA/bank-statement-import/blob/14.0/account_statement_import_online/models/online_bank_statement_provider.py#L53