Minna

Hi , As discussed in the email, please modify the network segment of PC to t192.168.1.xxx first. After connecting with our control box, you can change the IP of the...

Hi, please provide the SN of the xArm and gripper. You can control the gripper when the robot is not moving, right? It seems that C19 only occurs in specific...

Hi, Please provide the firmware and xArmStudio version. Can you reproduce it everytime?

Hi friend, Please enter 'ip+:18333' to access UFactory Studio, and enter 'Settings-Advanced Tools-Debug Tools-Joint Debug', click 'clear Multi-turn Error' option, reboot the whole system. If there are still problems, please...

Sorry, currently the redundant degree of freedom is not supported. You may need to use third-party libs to avoid obstacles, like Moveit...

Hi, Thanks, Scott, close this ticket and we will consider it in the future.

Hi @SHKim-HYU , Sorry, there is no torque control. Our joint doesn't have torque sensor itself, we do provide some customers with estimated joint torque or TCP force, but you...

Hi, Did you install any end-effectors? What is the TCP payload? Is there any error prompted by our software? What is the error code? Actually, our software will detect the...

Hi , The temperature threshold is 90° in our software. BTW, please reduce the actual payload, the load of Lite6 is about 600g for long-term work.

Hey guys, We added a new parameter to solve this problem, the user now can specify their own TCP speed limit for servoJ mode. 1. The firmware and ufactoryStudio version...