Mark Bicknell

Hi @linsalrob , Thanks for the bug report - this is an odd one that we've not seen before. Can I ask you to try a couple of diagnostic things...

Hello @VahidJavaran , We have identified a very similar issue internally, where post-run basecalling runs can get stuck like this. We have a fix but I'd like to confirm it...

Hi @aforestsomewhere and @VahidJavaran , Thanks for your reports - there's a software fix for post-run basecalling hanging when almost complete, which we will be releasing in MinKNOW 5.9 Patch...

Hi @aforestsomewhere , Yes, this version does include the fix we deployed for this type of hang. It sounds like you have a different mode of failure so we need...