Karam Qutran : كرم قطران

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Error while creating ticket from Agent Portal

I encountered an issue upon opening the Frappe Helpdesk for the first time after installation. When I clicked on "New Ticket," I received the following error messages: "TypeError: Internal Server...

Error while creating ticket from Agent Portal

> Experiencing the same issue, did you find any solution ?? When I clicked on "New Ticket," I received the following error messages: > > "TypeError: Internal Server Error" To...

Error while creating ticket from Agent Portal

> I have added the said default template when i click new ticket and submit a ticket its now getting Internal Server Error popup message after adding new Ticket Template...

Error while creating ticket from Agent Portal

doctype >HD Preset Filter ![image](https://github.com/frappe/helpdesk/assets/110362095/e448435b-bceb-4875-a210-5b00f62516c7) ![image](https://github.com/frappe/helpdesk/assets/110362095/5e0fb043-716b-4059-aa04-71905f029472) ![image](https://github.com/frappe/helpdesk/assets/110362095/ee092ce5-f4c5-4669-aa67-df99228a5baf) ![image](https://github.com/frappe/helpdesk/assets/110362095/70a9600a-1aae-4507-bec5-ca68e79a03a2) ![image](https://github.com/frappe/helpdesk/assets/110362095/b40ee456-a178-48c8-a113-5b8309c0f3eb)