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We fully understand the importance of `adb bugreports` for deep-level diagnosis. However, as this issue is not reproducible on our internal development devices and appears to be specific to certain...

For users experiencing this issue, once it occurs, the same error persists for more than a day, even after reinstalling the app. This is occurring on many kinds of devices....

I just sent you guys an email for the device log. In our problematic application version, we had configured the DRM system to be fixed at Widevine L3. However, in...

Im afraid ican't. This is the only log we have, and it was very difficult to obtain. There are devices which has problem on later Android version too but majority...

@rrfrias I just sent you guys an email for the later version(Android 15) log.

Thank you for your detailed analysis. 1. In response to your request, call to provideKeyResponse is managed deep within the media framework and is not directly exposed at our application...

@icbaker Thanks for the code snippet. @rrfrias Just make sure that Failure Occurs on L3, Works on L1 (Default). We just set expire_date for 7 days and set those rental...

I just checked again for those durations. stream = null download = 0

Thanks for the response. We are looking at those durations. > Next steps > 1. Can you capture a license/key Response when the error occurs as mentioned in https://github.com/androidx/media/issues/2605#issuecomment-3199944159 Yes,...

> Thanks. There are 6 files with 1-4 key responses per file. Are all of those associated with a decryption failure? Yes. They are all associated with error 36. >...