Jeffrey Otano

Results 4 issues of Jeffrey Otano

### Is your feature or enhancement related to a problem? Please describe. At Rinsed we prefer to set the **All** tab as our default tab for users. This feature would...

feature-request
need-discussion

### Is your feature or enhancement related to a problem? Please describe. Some of our larger customers do not want their agents to be able to see the response to...

feature-request

## Description This change creates the ability for an administrator to hide the CSAT (Customer Satisfaction Survey) result from agents. This includes: - New UI for the setting under inbox...

### Describe the bug Our team has seen an occasional silent disconnect where a notification of a message comes in however the UI does not get updated. These updates can...

need-more-info
investigation
🧄 feature/agent-ui
Bug