Yuan Wei

> What is the camera name displayed at the top of the Viewer's options side-panel? > > Do the problems still occur if you close down your computer and then...

> Hi @JET00wy If a system rollback corrected your problem then the problem that you experienced after a system upgrade may have been caused by the upgrade installing a version...

> You can list the firmware version with the command **rs-enumerate-devices -s** > > If you have access to the RealSense Viewer tool then you can also find it by...

> Thank you very much. If you are using librealsense 2.55.1 then the camera should have firmware **5.16.0.1** installed, which is the recommended version for 2.55.1. Using older firmware versions...

> Thank you very much. If you are using librealsense 2.55.1 then the camera should have firmware **5.16.0.1** installed, which is the recommended version for 2.55.1. Using older firmware versions...

> If you tried to update the firmware using the pop up box in the top corner of the Viewer window, you can also update by first going to the...