Richard

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@fulldecent I have reproduced the issue on V1.8.31, still not showing ICS files ![image](https://user-images.githubusercontent.com/68158378/198906854-f2f73b5b-9467-4175-9ab8-f20878d42cb2.png)

@freescout-helpdesk Hi, So we are seeing this issue becoming worse with the more tickets we have, What do you suppose the best method might be to improve this, I wonder...