Brankacro

Results 8 comments of Brankacro

Hello, Thank you for all the info. We tried to reproduce the crash on our end on iPhone X, but we had all successful attempts. When you say that it...

Hi @khambir, Could you please send us a video of a scanning process with the crashing issue? Thanks, Branka

Thanks @khambir for the video. Can you please try one more thing, to build the sample from the Sample folder in the root of our SDK, using the PassportRecognizer and...

Hello @rheilgm First of all, apologizes for a long delay in replying to your issue. We wanted to check if the issue is still present? Also, in case of any...

Hello @jefffiiz Could you please tell us what version of Thailand national ID card are we talking about and have you tried to scan it with our MicroblinkVision app: https://play.google.com/store/apps/details?id=com.microblink.showcase.playstore&hl=en_US...

Hello, Unfortunately, at the moment we do not support returning backside of the full document image (as we do for the front side). However, we do have the option to...

Hi @ckang777 We wanted to inform you that with the next release v5.4 in May, returning of the backside image will be supported as well. If you will have any...

Hello, like in our response for iOS, same goes for Android. v.4.8 has a glare detector, so we would like to suggest you to update to version 5.1 and we...