Artem Vassilyev

Results 5 comments of Artem Vassilyev

@jamie78 Are you at paid plan or using trial version of chat? It sends data-only on trial version.

@jamie78 I talked to Zendesk support recently: notifications are fully enabled at paid plan only. On paid everything works like magic.

@jamie78 To my experience, Zendesk support is pretty, ehm, confusing. This is what they said to me: > Apologies about this, but that is correct, paid plans are required for...

chatProvider().sendChatRating(ChatRating chatRating, ZendeskCallback callback) it just sends the rating, but you have to show voting dialog too. The feature is super valuable but it looks like there is no way...

@fbartho I couldn't find the way to invoke voting dialog. At least there is no info about it in SDK API. Although, agent can invoke it manually so there should...