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Do you have a support ticket ID I can reference? Just for context, it is possible to purchase something without an account, so it's possible there is a purchase that...

The way it works is that the last password you typed is stored in your browser's session, and any password protected project page (or sub page) you access will check...

In the meantime if you need something deleted or changed send an email from here: http://itch.io/about/support

As of today, you still need to contact support to make changes to bulk key group. This can be a very destructive action so we still have it as something...

@ndarilek Do you find the accessibility of the rich text editor no good, or you prefer to work with plain text? Thanks

Unlikely we'll make this change unless there's a really compelling reason to. Game files are served directly out of a cloud storage bucket, there is no application logic there to...

Thanks for notifying us. We're actually in the process of migrating to a new payouts processor, and will no longer be supporting Payoneer directly. Assuming no issues, this migration will...

Hello, The report dialog that can be opened on the bottom of the game page has the following option: > Miscategorized — Shows up on wrong part of itch.io, incorrect...

Can you provide an example of embed code one would use to insert an internet archive video in their page

Thank you for the detailed report. Our old CDN company was bought out by Akamai and we had to migrate to their platform last week (Full migration completed on Nov...