osticket-plugin-archiver
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Plugin for osTicket which can automatically archive tickets before delete, and allows for auto-pruning of old tickets
Today I installed the update to 1.17.2, since then a database error appears in the log file with every cron job. When I switch off the archiver, the error disappears....
We were able to install the latest plugin in our version, however, we continue to get error when setting the archive location. I have all permissions setup as needed... it...
Hello, Trying to use this plugin to remove a back log of 80,000 closed tickets on Osticket version. V1.15.8 It appears after it was enabled to run each hour that...
Hi! Can you provide a current version of your plugin working with osTicket v1.15 ? This would be much appreciated! Best regards, Lukas
Two little modification required to get it work. In class.ArchiverPlugin.php You have to add '&$errors' argument to the function, like this: ``` function uninstall(&$errors) { //$errors = array (); //...
osTicket 1.12.2 I have found that after the archiver runs via cron, there are still lots of orphaned records left behind. Most of those can be deleted like this: `DELETE...
Error message: ``` [Sun Jun 20 06:52:00.213229 2021] [php7:error] [pid 35] [client 1.2.3.4:46738] PHP Parse error: syntax error, unexpected '.' in /var/www/src/include/plugins/archiver/class.ArchiverPlugin.php on line 205, referer: https://example.com ``` Workaround: ```...
If you've tried this, you'll find that the archive function doesn't work, but everything else is peachy. Considering that's sorta the whole point, it's a bit critical, hence the "Not...
I am not sure what is the cron function and how to cron it. The only auto cron I know in osticket is the cron for fetching the emails on...
Title says it all. ;-) Thank you.