Alex

Can you actual see two files on the album/folder/file system on the phone?

Can you help me check if both files are uploaded to Immich `UPLOAD_LOCATION` directory?

Can you help shared a set of files? I can use them to troubleshoot and see what is going on here

So, the problem is the thumbnail generation library cannot handle DNG files, which is strange because Apple also has DNG raw files and the thumbnail can be generated. So only...

Can you help track down the image? looks like it is created on July 3rd, 2021. It could be a corrupted image that causes problems.

Would it be possible you have those photos/videos on iCloud and not on your local device. Immich only support backup photos and videos that is existed on the device

I would say so. Do you know how many assets you have physically on the device?

Yeah usually if the file isn't uploaded, it means it is on iCloud or in a shared album. I will take a look at this issue at a later time.

@kaytwo For `2023-02-07 14:49:26.533359-0600 Runner[6099:2394790] [VERBOSE-2:dart_vm_initializer.cc(41)] Unhandled Exception: 'package:openapi/model/asset_response_dto.dart': Failed assertion: line 199 pos 18: 'json.containsKey(key)': Required key "AssetResponseDto[updatedAt]" is missing from JSON.` - go in `openapi/model/asset_response_dto.dart` and commented out...

@617a7a Are you using reverse proxy? Can you try on local IP to see if it can upload successfully?