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blank menus and crashes after using menu bar or right click

Open flauschzelle opened this issue 1 year ago • 1 comments

Describe the bug

When I right-click on anything, or click on any of the items in the menu bar (except 'help'), a blank rectangle without visible menu text is displayed. Shortly after that, the app becomes unresponsive and I have to click "wait" (sometimes more than once) before I can use it again.

To Reproduce

Right-click on a link in a message or left-click on an item in the menu bar.

Expected behavior

A menu with visible text should be displayed and the app should not crash.

Screenshots

(message content redacted manually) zulip_screenshot_redacted

Desktop:

  • Operating System: Ubuntu 22.04
  • Zulip Desktop Version: 5.9.3

flauschzelle avatar Aug 08 '22 10:08 flauschzelle

I had the same problem with Zulip 5.9.3 on Ubuntu 22.04, but only if Zulip was installed as a snap package. I remove the snap package, downloaded and installed the AppImage of Zulip 5.9.3 instead, and the problem was gone. It seems like there is an error in the snap package for Ubuntu 22.04. The snap package on an older Ubuntu 20.04 worked fine.

jensberke avatar Aug 19 '22 11:08 jensberke