Add the initial version of the policy for issue handling

[balhar-jakub]

Signed-off-by: Jakub Balhar [email protected]

[gejohnston]

I suggest a change in the text of the priority labels:

The proposed labels in this document are of this form:

Priority:<space>Critical

A common scenario is that that Product Mgmt reviewers might want to review all issues that are critical and high. To filter issues in Github, you type in the name of one or more labels. Not only do the upper case characters make that data entry more tedious, the space makes filtering more difficult.

The following filter with a space will not work:

label:Priority Critical

Enclosing the label in quotes will work, but now one must enter mixed case, a space, and quotes:

label:"Priority Critical","Priority High"

I feel that many people will not correctly enter the right syntax, and their filters will routinely fail. To avoid making issue reviews more difficult than they need to be, I suggest that we avoid mixed case and space in our labels. In the Zowe-cli repository we adopted a format like this: priority-critical. The meaning is still clear and a filter like following works as expected:

label:priority-critical,priority-high

[balhar-jakub]

Updated the label names based on what Gene proposed. Added the severity for bugs.

[balhar-jakub]

Approved per Slack vote.