Failed to import the Zivid Python C-module - version `GLIBCXX_3.4.29' not found

[thibaut-d]

Hi,

The error arrise on the line:

import zivid

Here are the versions:

• Ubuntu 21.10
• Python 3.8
• libgcc 7.2.0
• Toshiba Teli driver v3.0.1.1-3
• Zivid Core + Studio + Tools v2.5.0 - 10/2021
• Zivid Core source : zivid_2.5.0+19fa6891-1_amd64.deb
• Zivid Python 2.3.0.2.5.0 (pip installed)

Traceback (most recent call last):
  File "/home/thibaut/anaconda3/envs/moule/lib/python3.8/site-packages/_zivid/__init__.py", line 35, in <module>
    from _zivid._zivid import (  # pylint: disable=import-error,no-name-in-module
ImportError: /home/thibaut/anaconda3/envs/moule/bin/../lib/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /home/thibaut/anaconda3/envs/moule/lib/python3.8/site-packages/_zivid/_zivid.cpython-38-x86_64-linux-gnu.so)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
  File "src/scripts/zdf_to_npy.py", line 8, in <module>
    import zivid
  File "/home/thibaut/anaconda3/envs/moule/lib/python3.8/site-packages/zivid/__init__.py", line 8, in <module>
    import zivid.firmware
  File "/home/thibaut/anaconda3/envs/moule/lib/python3.8/site-packages/zivid/firmware.py", line 2, in <module>
    import _zivid
  File "/home/thibaut/anaconda3/envs/moule/lib/python3.8/site-packages/_zivid/__init__.py", line 74, in <module>
    raise ImportError(__missing_sdk_error_message()) from ex
ImportError: Failed to import the Zivid Python C-module, please verify that:
 - Zivid SDK is installed
 - Zivid SDK version is matching the SDK version part of the Zivid Python version