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Sometimes error on configuring parasoll

Open Mannshoch opened this issue 3 months ago • 1 comments

Configuring Ikea Parasoll sometimes not work.

I played around with several Ikea Parasol Door sensors. Sometimes I get this error if I try to pair them.

What does that mean?

[0x9DA6:2:0x0500] Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/zigpy/device.py", line 596, in request
    return await future
           ^^^^^^^^^^^^
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/zigpy/endpoint.py", line 234, in request
    return await self.device.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<11 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/zigpy/device.py", line 595, in request
    async with asyncio_timeout(timeout):
               ~~~~~~~~~~~~~~~^^^^^^^^^
  File "/usr/local/lib/python3.13/asyncio/timeouts.py", line 116, in __aexit__
    raise TimeoutError from exc_val
TimeoutError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 87, in wrapper
    with wrap_zigpy_exceptions():
         ~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/local/lib/python3.13/contextlib.py", line 162, in __exit__
    self.gen.throw(value)
    ~~~~~~~~~~~~~~^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/zha/zigbee/cluster_handlers/__init__.py", line 70, in wrap_zigpy_exceptions
    raise ZHAException("Failed to send request: device did not respond") from exc
zha.exceptions.ZHAException: Failed to send request: device did not respond

Mannshoch avatar Sep 17 '25 10:09 Mannshoch

Since nothing in that message looks to specifically point to zigpy-deconz you probaby wanted to report this somewhere else.

Are you using Home Assistant and its ZHA integration? -> https://www.home-assistant.io/integrations/zha#reporting-issues

If ZHA then you should report issue so Home Asssitant's core repository instead -> https://github.com/home-assistant/core/issues

If not using Home Assistant but still using the zha library then report to https://github.com/zigpy/zha

Anyway, you want to describe your hardware and software setup setup in detail including firmware version and physical connections.

Regardless, be aware that the types of symtoms that you describe can often be seen when the Zigbee Coordinator radio adapter (i.e. the ConBee dongle) or the Zigbee devices are experiencing poor reception because of EMI/RMI/EMF interference from other sources emitting interfering electromagnetic-fields or a weak signal mesh network due to having too few Zigbee Router, so be sure that you are actually already done all your best to try following the best practices in your setup, so read and follow this -> https://community.home-assistant.io/t/zigbee-network-optimization-a-how-to-guide-for-avoiding-radio-frequency-interference-adding-zigbee-router-devices-repeaters-extenders-to-get-a-stable-zigbee-network-mesh-with-best-possible-range-and-coverage-by-fully-utilizing-zigbee-mesh-networking/515752

Hedda avatar Oct 24 '25 10:10 Hedda