ZeroTier service not starting - stuck on "Waiting for ZeroTier service"

[ruchid123123]

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Title: ZeroTier service not starting - stuck on "Waiting for ZeroTier service"

Issue description:

I am experiencing an issue with ZeroTier on my device. When I open the application, it gets stuck on "Waiting for ZeroTier service." I am unable to connect to any networks or use ZeroTier.

Operating System:

macOS ventura 13.3 (22E252)

ZeroTier Version:

<1.10.6>

Steps to reproduce the issue:

1. download zerotier form the webpage 2.install the pkg on macos
2. open it after installed
3. click it one the bar,and it shows "Waiting for ZeroTier service"

Troubleshooting steps already taken:

Waiting for ZeroTier service

Any help in resolving this issue would be greatly appreciated. Thank you!

[laduke]

Does zerotier-cli work? That will tell you if the service is running. Is there any firewall or antivirus running on the mac?

[Josephur]

I am also stuck "Waiting for ZeroTier service", and if I try to start the service in Windows I get an Error 1053 "The service did not respond to the start or control request in a timely fashion" Basically the app is unusable now.

If I try to uninstall Windows installer gets stuck "Gathering required information" after it offers to kill the running desktop app. (which it also does not kill properly, it's still running).

We need a uninstall tool for situations like this, I feel that if all the settings were removed and the virtual network adapter, a new installation would succeed. I'm going to manually try and remove it all as I'm a rather seasoned Windows pro.

[jmogilvie]

Me too, Mac M2 Max 14" on migration from i7 Macbook Pro. Zerotier (ZT) has not worked on new machine at all. Although % zerotier-cli -v returns the current version 1.10.6 Uninstalled all previous versions, installed latest from ZT website (1.10.6) . on relaunch - hanging “waiting for ZeroTier system service …” “sudo launchctl list | grep zerotier” returns nothing % zerotier-cli status returns zerotier-one.port file does not exist in the /Library/Application Support/ZeroTier/One directory. Tried uninstalling and installing older version of ZT - no joy Reinstalled latest ZT - nothing “sudo lsof -i :9993” - nothing as forums suggest a potential port 9993 conflict. AV / Firewall does not appear to be blocking as far as I can establish.

[Toumash]

Also stuck. Cli always gives 401 status {} on windows

PS C:\WINDOWS\system32> zerotier-cli.bat -v
1.10.6
PS C:\WINDOWS\system32> zerotier-cli.bat status
401 status {}

installed by official .msi, then by choco package - same result. Below solutions don't work

1. https://github.com/zerotier/ZeroTierOne/issues/1576
2. https://github.com/zerotier/ZeroTierOne/issues/1767

No vpns in the system

PS C:\WINDOWS\system32>  [System.Environment]::OSVersion.Version

Major  Minor  Build  Revision
-----  -----  -----  --------
10     0      19045  0

[ValorLin]

Same issue, manually start the service and it is fixed:

sudo launchctl load -w /Library/LaunchDaemons/com.zerotier.one.plist