zendesk_api_client_rb
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Official Ruby Zendesk API Client
Hi there? Is there any existing plan or work being done to support attachment management workflows in this library? (ie. to redact/remove attachments - https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments/#redact-comment-attachment)
While attempting to merge 2 users together in Zendesk, I received a 422 response with the response body `{"error"=>"You cannot merge Customer Name while they have an external ID."}`. However,...
[See](https://developer.zendesk.com/api-reference/agent-availability/introduction/)
Small PR to remove the duplicate method named `self.new_from_response`. The class method already exists [here](https://github.com/zendesk/zendesk_api_client_rb/blob/master/lib/zendesk_api/resource.rb#L43#L50). Risk: Low
It seems like the side load behaviors of the `ZendeskAPI::Association` class could be encapsulated in a separate object for extendability so I thought it might be a good opportunity to...
https://developer.zendesk.com/api-reference/ticketing/targets/target_failures/#show-target-failure
it would be useful to have https://developer.zendesk.com/api-reference/ticketing/targets/target_failures/ ```ruby > Zendesk::Connection.client.target_failures Traceback (most recent call last): 1: from (irb):39 RuntimeError (Resource for target_failures does not exist) ```
Docs: https://developer.zendesk.com/api-reference/ticketing/introduction/#idempotency With the current API client, there doesn't seem to be a way to specify an idempotent key on specific requests
According to [this announcement](https://support.zendesk.com/hc/en-us/articles/7386291855386-Announcing-the-deprecation-of-password-access-for-APIs) the password access to the API is being deprecated. The `README.md` file still lists this an a possible configuration option with no further comment. I was...