zendesk_api_client_rb
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Intermittent SSL_connect returned=1 errno=0 state=error: sslv3 alert handshake failure errors
Hi team,
Since moving from Ruby v 2.5.1 to 2.7.5 we've seen a spike in these error messages from this library.
Is this a known issue or should we be on an earlier Ruby version?
Thank you, we'll be investigating this. What is your particular subdomain name?
Hi @georgemabey - quick check, do you still have this issue?
I am facing the same issue. SSL_connect returned=1 errno=0 peeraddr=162.159.138.6:443 state=error: sslv3 alert handshake failure. Looks like this is happening since I got a global oauth. Not sure if linked.
Thank you @adriennhem - we have this on our TODO list but the work has not been scheduled yet.
We are finally getting some momentum around this issue.
In preparation, could we please ask for details to reproduce this issue?
Thank you.
@georgemabey - have you tried our latest gem release? Do you still experience this issue? If so, can you please provide the steps to reproduce?