zen-browser
Several Video Streams do not play (Netflix, Amazon, Viki) which play on standard Firefox
Preliminary Checks
- [x] I have read and understood the important section above.
- [x] I have searched existing issues and avoided creating duplicates.
- [x] I am not filing an enhancement request.
- [x] I have checked that this issue cannot be reproduced on Mozilla Firefox.
- [x] I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.
What happened?
I have a standard Zen browser with no mods or customer CSS. I'm able to play videos on YouTube, YouTube TV, and Peacock. However, Viki, Netflix, and Amazon Prime videos all fail to play.
In each case I get an "unable to play video" message. For example, with Amazon Prime the message is "We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp."
Expected behavior
Videos should play as they do on Firefox
Actual behavior
Video streaming provider displays an error message
Steps to reproduce
For all three (Amazon Prime, Viki, Netflix), just go to their website, log in, and attempt to play any video.
Screenshots and videos
With Viki, you get stuck in this spinning circle forever:
Version
1.13b (Firefox 139.0.4) (aarch64)
What platform are you seeing the problem on?
macOS - aarch64
What component is this issue related to?
Other
Relevant log output if applicable
That's not a bug. Zen is missing the Widevine license which costs multiple thousand dollars and can not be acquired so easily. If you want to use streaming providers you have to use Firefox or Safari until something changes regarding this license.
