Zen Browser isn't updating.

[YoHighnessM]

Preliminary Checks

• [x] I have read and understood the important section above.
• [x] I have searched existing issues and avoided creating duplicates.
• [x] I am not filing an enhancement request.
• [x] I have checked that this issue cannot be reproduced on Mozilla Firefox.
• [x] I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

One Zen isn't updating automatically and even after updating it manually when I open the app I still get the "Update available" popup. I googled the latest version and it's "1.12.10b" and the version I have is the same but I don't know why it's asking me to update

Expected behavior

After the manually updating it it was supposed to update

Actual behavior

Even if I downloaded the new version and updated manully I still get the "Update available" popup

Steps to reproduce

1. downloaded the new update from the actual site
2. went through all the installation step
3. reopened zen the "Update available" popup is still visible

Screenshots and videos

No response

Version

1.12.10b

What platform are you seeing the problem on?

Windows - x64

What component is this issue related to?

Other

Relevant log output if applicable

[mr-cheffy]

Try clearing startup cache in about:support

[arg387]

Try to uninstall the app then install it again. It worked for me.

[YoHighnessM]

Try to uninstall the app then install it again. It worked for me.

I did it but it's still the same

[Waterstraal]

I have the same issue.

[flmalte]

For me its also not updating from 1.13.2b. Im on macOS.

[Will-Georges]

For me its also not updating from 1.13.2b. Im on macOS.

I'm having the exact same thing. There was another issue where it was also being discussed: https://github.com/zen-browser/desktop/issues/9270

[Waterstraal]

For me its also not updating from 1.13.2b. Im on macOS.

I'm having the exact same thing. There was another issue where it was also being discussed: #9270

Why did they close that issue? Clearly it is still an issue?

[Will-Georges]

Why did they close that issue? Clearly it is still an issue?

I created a new issue so hopefully the devs can have a look: https://github.com/zen-browser/desktop/issues/9387#issue-3217771066

[mr-cheffy]

Should be fixed now 👍🏽

[javiersantos]

It still does not work, at least on OS X using “Zen Browser” instead of “Zen” package. cc/ @mr-cheffy

[mr-cheffy]

Yeah, it's been paused for a bit, again

[imomaliev]

Had the same issue fixed it using these steps https://github.com/zen-browser/desktop/issues/9270#issuecomment-3062750214