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Extensions stopped working

Open dodeqaa opened this issue 7 months ago • 1 comments

Captchas

  • [x] I have read the instructions.
  • [x] I have searched existing issues and avoided creating duplicates.
  • [x] I am not filing an enhancement request.
  • [x] I have checked that this issue cannot be reproduced on Mozilla Firefox.
  • [x] I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

I'm using 1.12.7b on Win 11 no Mods or Custom CSS. Extensions work with the latest version of Firefox(138.0.4)

The extensions in question are 1password and Video Download Helper. UBlock Origin works though. All extensions were working yesterday.

Here is the extension debug screen

Image

Error message says the extensions are connected to a newer version of firefox though if I'm not mistakened my version of zen is built on firefox 138.0.4.

Cheers.

PS. just to clarify this isn't the desktop app, just the browser extension. I can right click and access extension settings on the pinned icons. It just that left clicking on them to call up the default functions yields no results.

Version

1.12.7b

What platform are you seeing the problem on?

Windows - x64

What component is this issue related to?

Other

Relevant log output if applicable


dodeqaa avatar May 23 '25 06:05 dodeqaa

I have issues trying to log in into the 1password site as well. Attached is the browser console export. Thank you!

console-export-2025-5-23_14-26-21.txt

and a screen cap :

Image

dodeqaa avatar May 23 '25 06:05 dodeqaa

Hi, @dodeqaa. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary:

  • Certain extensions like 1Password and Video Download Helper are not functioning on version 1.12.7b of the browser on Windows 11.
  • These extensions work on Firefox 138.0.4, while UBlock Origin still functions correctly.
  • The issue persists without any Mods or Custom CSS, and you provided a browser console export and a screenshot.
  • The problem seems related to the extensions being linked to a newer Firefox version, despite the browser being based on Firefox 138.0.4.

Next Steps:

  • Please let us know if this issue is still relevant to the latest version of the desktop repository by commenting on this issue.
  • If there is no further activity, this issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!

dosubot[bot] avatar Jun 25 '25 16:06 dosubot[bot]

1password addon is working for me on Linux. Let me know if you need more info.

svandragt avatar Jun 25 '25 16:06 svandragt

Hi, @dodeqaa. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary:

  • You reported that certain extensions, like 1Password and Video Download Helper, are not working on version 1.12.7b of a browser on Windows 11.
  • These extensions function correctly on Firefox 138.0.4.
  • The issue occurs without any Mods or Custom CSS, and you provided a console export and screenshot.
  • Another user, svandragt, mentioned that the 1Password addon works on Linux and offered further assistance.

Next Steps:

  • Could you please confirm if this issue is still relevant with the latest version of the desktop repository?
  • If there is no further activity, this issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!

dosubot[bot] avatar Jul 26 '25 16:07 dosubot[bot]