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Livestream video freezes when focusing other fullscreen window, but audio still works

Open Toarulle opened this issue 7 months ago • 2 comments

Captchas

  • [x] I have read the instructions.
  • [x] I have searched existing issues and avoided creating duplicates.
  • [x] I am not filing an enhancement request.
  • [x] I have checked that this issue cannot be reproduced on Mozilla Firefox.
  • [x] I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

If I watch a stream on Twitch, and then start playing a game in fullscreen (or windowed fullscreen), the video freezes between 2-10 seconds after tabbing, but the audio still works. If I tab back out, pause and re-play the stream the video works again, but after tabbing back to the game it will freeze again after 2-70 seconds.

The issue is the same in firefox, but was fixed by using this addon: Alternate Player for Twitch.tv. The same addon did not fix it in Zen. The same issue does not persist when playing a livestream on YouTube.

The framerate lowers on both when tabbing to the game but the freeze only happens on Twitch.

No log output appeared when tabbing or when it froze. Nothing changed when disabling all extensions. I have no custom css or mods.

Version

1.12.5b

What platform are you seeing the problem on?

Windows - x64

What component is this issue related to?

Other

Relevant log output if applicable


Toarulle avatar May 21 '25 15:05 Toarulle

Same issue here Windowx x64

TetraLama avatar May 22 '25 08:05 TetraLama

I have encountered this issue on Linux Mint with NVidia driver 570

DarcSceptor avatar May 27 '25 22:05 DarcSceptor

same issue here on windows 11 x64

mokeysc avatar May 31 '25 04:05 mokeysc

Hi, @Toarulle. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary:

  • Twitch livestream videos freeze when switching focus to a fullscreen game, while audio continues.
  • The issue does not occur with YouTube livestreams.
  • Persists across Zen and Firefox browsers; a Firefox addon can resolve it.
  • Confirmed by other users on various operating systems, including Windows x64, Linux Mint, and Windows 11 x64.

Next Steps:

  • Please let me know if this issue is still relevant to the latest version of the desktop repository by commenting here.
  • If no updates are provided, the issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!

dosubot[bot] avatar Jul 10 '25 16:07 dosubot[bot]

Happens to me on Youtube using Zen 1.14.5b (audio works fine but the video freezes and have to pause/resume the video to work again)

blindmodz avatar Jul 17 '25 13:07 blindmodz

Happens to me on any video of youtube when swap to other fullscreen app, using Twilight 1.15t and win 11 x64

matiasp10 avatar Jul 18 '25 03:07 matiasp10

I still have the same issue with 1.14.10b. Forgot to update after Dosu responded.

Toarulle avatar Aug 10 '25 15:08 Toarulle

i have also encountered this issue using Firefox 142.0 (64-bit), and running in Troubleshooting mode fixed the issue. Edit: resetting all browser settings also fixed the issue.

Unfore8511 avatar Aug 26 '25 08:08 Unfore8511

same issue occurs using zen 1.15.5b with youtube videos and twitch streams.

onlyth avatar Sep 24 '25 20:09 onlyth

Same issue using zen 1.16.1b even having the videos or streamings in pip pauses and need to refresh all website to make them work again, this is unusable tbh

Artur-Galis avatar Sep 27 '25 08:09 Artur-Galis