Zen Browser can not automatically update its self.

[knightbridge]

Captchas

• [x] I have read the instructions.
• [x] I have searched existing issues and avoided creating duplicates.
• [x] I am not filing an enhancement request.
• [x] I have checked that this issue cannot be reproduced on Mozilla Firefox.
• [x] I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

When selecting "About Zen", you get the message, "Failed to check for updates". Frequently, a box pops up (attached) saying Zen could not update automatically requiring you to frequently check the Zen website to see if there is actually a new version or not. This is not productive. (Firefox does not have this problem. When selecting "About Firefox", it displays a check mark to show you are up to date).

Version

1.10.3b

What platform are you seeing the problem on?

macOS - aarch64

What component is this issue related to?

Other

Relevant log output if applicable

[Mocker]

Same issue, I've had it since I installed Zen a couple months ago and have been updating manually every release but it still happens

I am on Windows 11 Home, 23H2, using x64 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz

[dosubot[bot]]

Hi, @knightbridge. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary:

• Zen Browser fails to automatically check for updates on macOS - aarch64, version 1.10.3b.
• Users receive a "Failed to check for updates" message and must manually verify updates on the Zen website.
• Similar issue reported by another user, Mocker, on Windows 11 Home, x64 architecture.
• The issue remains unresolved.

Next Steps:

• Could you confirm if this issue is still relevant with the latest version of the Zen Browser?
• If there is no further activity, the issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!

[Mocker]

I still get this issue, just got another notice today. Current version: 1.12.3b (Firefox 138.0.1)(64-bit) on Windows 11.

[knightbridge]

It seems to be working for me now. It updated to 1.12.4b automatically a few minutes ago. This is the first time that has happened.

On May 15, 2025, Feror @.***> wrote:

Mocker left a comment (zen-browser/desktop#7035) <https://github.com/zen-browser/desktop/issues/7035#issuecomment- 2884531945>

image.png (view on web) <https://github.com/user- attachments/assets/98da1ac6-4f72-4d75-9c65-c5fff450b11a>

I still get this issue, just got another notice today. Current version: 1.12.3b (Firefox 138.0.1)(64-bit) on Windows 11. — Reply to this email directly, view it on GitHub <https://github.com/zen-browser/desktop/issues/7035#issuecomment- 2884531945>, or unsubscribe <https://github.com/notifications/unsubscribe- auth/A3BVTO7GDM4ZBNEYQHRSHRT26TDOZAVCNFSM6AAAAAB2BWCFKSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDQOBUGUZTCOJUGU>. You are receiving this because you were mentioned.Message ID: <zen- @.***>

[dosubot[bot]]

Hi, @knightbridge. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary

• Original issue: Zen Browser fails to automatically update on macOS (aarch64).
• Another user, Mocker, confirmed a similar issue on Windows 11.
• You confirmed the issue seems resolved on macOS with version 1.12.4b.
• Mocker still experiences the problem on Windows.

Next Steps

• Is this issue still relevant to the latest version of the desktop repository? If so, please comment to keep the discussion open.
• Otherwise, this issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!