workforcenow.adp.com doesn't show passkey button

[mxxcon]

Captchas

• [x] I have read the instructions.
• [x] I have searched existing issues and avoided creating duplicates.
• [x] I am not filing an enhancement request.
• [x] I have checked that this issue cannot be reproduced on Mozilla Firefox.
• [x] I have checked that this issue can be reproduced once I removed all my Mods and Custom CSS.

What happened?

When I try to login to https://workforcenow.adp.com/, after entering my username the site does not prompt to login using passkey. However, if I use Firefox, after I enter my username it does allow me to login using passkey. In both cases I use Bitwarden as my passkey provider.

This is the 3rd time I'm creating this issue because you keep closing it even though I DID USE the updated issue template. #6780 and #6963.

Version

1.10.3b

What platform are you seeing the problem on?

Windows - x64

What component is this issue related to?

Other

Relevant log output if applicable

[mr-cheffy]

Does it prompt for it on other browsers?

[mxxcon]

As l mentioned in the original report, it prompts in Firefox. And it works in Chrome and Edge(but I don't care about those.)

[mxxcon]

This is NOT a duplicate of #7043.

This is the 3rd time my bug report has been incorrectly closed. This is beyond ridiculous. I have never in my life of contributing to a project had so much difficulty getting an issue acknowledged. And I have never seen a project be so trigger-happy at closing legitimate bug reports.

[qaisarsulaiman]

Wait what's the difference other than Windows? Or is that the only difference?

[mxxcon]

Wait what's the difference other than Windows? Or is that the only difference?

Well, the fact that in my bug report when using Zen browser passkey button is not presented at all...

[qaisarsulaiman]

Hmm I'm not sure how it works on Windows... on my screenshots, a message pops up near the address bar but no TouchID is triggered. Does yours not include any indication that a passkey was triggered, or at least supposed to be triggered?

[mxxcon]

Hmm I'm not sure how it works on Windows... on my screenshots, a message pops up near the address bar but no TouchID is triggered. Does yours not include any indication that a passkey was triggered, or at least supposed to be triggered?

No. Instead of passkey it's showing password prompt. Did you read my original report?!

[mr-cheffy]

Well, the fact that in my bug report when using Zen browser passkey button is not presented at all...

Why didn't you say so then? That's what happens when you provide little information

[mxxcon]

Well, the fact that in my bug report when using Zen browser passkey button is not presented at all...

Why didn't you say so then? That's what happens when you provide little information

I said that in my bug report and in the 2 previous reports which you closed.

[mr-cheffy]

Passkey button not present is not the same as simply "not asking for a passkey"

[dosubot[bot]]

Hi, @mxxcon. I'm Dosu, and I'm helping the desktop team manage their backlog. I'm marking this issue as stale.

Issue Summary:

• You reported that the passkey login option is not displayed on workforcenow.adp.com in browsers other than Firefox.
• The issue persists despite removing modifications and custom CSS.
• You referenced previous reports, issues #6780 and #6963, expressing frustration over incorrect closures.
• Mauro-balades and qaisarsulaiman engaged in clarifying the issue, with you reiterating previous details.

Next Steps:

• Please confirm if this issue is still relevant to the latest version of the desktop repository by commenting here.
• If no updates are provided, the issue will be automatically closed in 7 days.

Thank you for your understanding and contribution!