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docs: Add more troubleshooting steps for Windows

Open shenjackyuanjie opened this issue 6 months ago • 5 comments

Release Notes:

  • N/A

shenjackyuanjie avatar May 27 '25 11:05 shenjackyuanjie

The tone of these docs doesn’t match the rest of our docs.

The Bandicam case also appears to be incredibly specific, and I don’t think it’s a good fit for inclusion in these docs.

maxdeviant avatar May 27 '25 12:05 maxdeviant

The tone of these docs doesn’t match the rest of our docs.

The Bandicam case also appears to be incredibly specific, and I don’t think it’s a good fit for inclusion in these docs.

I'm sorry for the tone, and the Bandicam case…… I have no idea, but we have already solve ~~2~~ 3 case by this solution

shenjackyuanjie avatar May 27 '25 12:05 shenjackyuanjie

google Bandicam case, will find some same issue cause other program crash.

CharlesChen0823 avatar May 27 '25 12:05 CharlesChen0823

It looks like the troubleshooting section for Windows is missing some info about Vulkan, and Vulkan definitely has some weird issues on Windows.

As for the Bandicam-related issue mentioned here, it seems like Bandicam actually fixed that in version 4.6.0, based on what I found, see:

https://www.bandicam.com/forum/viewtopic.php?t=9108

and

https://nvidia.custhelp.com/app/answers/detail/a_id/5085/~/failed-to-launch-certain-vulkan-games-when-bandicam-was-installed

JunkuiZhang avatar Jun 04 '25 06:06 JunkuiZhang

I tested the latest version of Bandicam, and Zed still fails to launch. I'm not sure how Blade and Vulkan is running here, but there are definitely still a lot of issues with Vulkan and Blade on Windows.

My suggestion would be to add Bandicam to the list of incompatible software. Also, the wording in this PR could use some tweaking to better match the tone and style of the rest of the docs. If you don't mind, I'm happy to take care of those changes.

JunkuiZhang avatar Jun 04 '25 06:06 JunkuiZhang

Thank you!

JunkuiZhang avatar Jun 06 '25 10:06 JunkuiZhang

Thank you!

thank you for tweaking tone!

shenjackyuanjie avatar Jun 06 '25 11:06 shenjackyuanjie