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500 Error on packages on atom.io

Open UziTech opened this issue 3 years ago • 8 comments

Description

https://atom.io/packages/x-terminal shows a 500 error and when trying to publish a new version with apm I get the error: Creating new version failed: Application error.

https://github.com/bus-stop/x-terminal/runs/6253087623?check_suite_focus=true#step:6:108

UziTech avatar May 03 '22 02:05 UziTech

We create a couple of popular extensions for Atom and are having the same problem:

  • https://atom.io/packages/atom-quokka (62,332 downloads)
  • https://atom.io/packages/atom-wallaby (21,315 downloads)

Our publishing token expired and since refreshing it, we now get "Application error" (with no details, server: 500) when attempting to publish. If we revert to the expired token, we get the error: Requires authentication. Please update your token if you haven't done so recently..

Could someone from the atom team please help with this issue?

smcenlly avatar May 10 '22 06:05 smcenlly

@sadick254 @darangi if there is anything I can do to help get this resolved faster just let me know. If you need more help with maintaining atom I would love to help. 😁

UziTech avatar May 12 '22 06:05 UziTech

@UziTech We are working on resolving this as soon as possible.

sadick254 avatar May 12 '22 06:05 sadick254

Could you please provide an update and ETA on when this may be fixed?

smcenlly avatar May 16 '22 04:05 smcenlly

@sadick254 @darangi - we're trying to work out what to do since we can't pubish using apm and can no longer release the latest version of our extensions. Is there a set of manual steps that we can follow as an alternative?

Thanks

smcenlly avatar May 17 '22 23:05 smcenlly

I can confirm that I'm having the same issue when trying to publish a new version of sb-atom-sonic-pi. (Although I have messed up the versioning a bit, which probably doesn't help)

The atom package listing does still work for my package: https://atom.io/packages/sb-atom-sonic-pi.

SunderB avatar May 25 '22 22:05 SunderB

@sadick254 @darangi - you able to provide an ETA on the fix? This issue has been opened for almost a month now. Is there something we can do to help?

Fortunately the reason we want to publish an update is because of functional changes but we would be in a pretty bad place if we need to publish because of a security issue.

As requested above:

Is there a set of manual steps that we can follow as an alternative?

Right now, our products are available in a number of editors (VS Code, JetBrains, Sublime Text, Atom, Visual Studio). If we can't publish updates and there's no alternative we can follow then we will likely drop our support for Atom.

smcenlly avatar Jun 02 '22 05:06 smcenlly

For others in this thread who may not have seen: https://github.blog/2022-06-08-sunsetting-atom/

smcenlly avatar Jun 16 '22 05:06 smcenlly