python-rtkit
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Python Api for Request Tracker's REST interface
Following REST API query works, but not through rt-kit. http://rt-tracker/REST/1.0/search/ticket?query=('CF.{HostName}'='myhost' OR Subject LIKE 'myhost') AND Status != 'resolved' Seems that LIKE is an issue. Not clear if it supports ()...
It should be possible to get a response in dictionary form. List of tuples is a good starting point, but you usually want to access just one field real quick....
In the GUI, I have a way to see 'Tickets Assigned to my groups', then they all have in common the 'AdminCc (group)' header. How can I make this search...
Hi, I have [list of IP](https://bestpractical.com/docs/rtir/3.0/Tutorial.html#IP) as custom field. The adding of one IP works fine but adding a list of IP fails. I have tried with the following syntax...
Using RT 4.2 with RTIR. Still getting a blank Queue when submitting a new ticket. Searching for a ticket gets the correct result. Not sure what i'm doing wrong here....
example: params = { 'content' : { 'Subject' : 'Janet & John', 'Text' : 'hello all, } } the Subject in params is truncated and RT only receives the 'Janet'