yuliskov
[BUG]: videos do not start playing in kid's mode
Checklist
- [X] I made sure that there are no existing issues - open or closed - which I could contribute my information to.
- [X] I have read the FAQ and my problem isn't listed.
- [X] I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
- [X] This issue contains only one bug.
Affected version
22.74
Device Type
Smart TV/Box
Affected Android
Fire TV
Steps to reproduce the bug
- Open the app
- Select a video
- Wait for the video to play (which does not happen)
Actual behavior
After installing v22.74 no video wants to play anymore. When I select a video, it seems to load but all I see is the screen as if I had paused it the second it wanted to start. But clicking on the play button does exactly nothing.
With v22.65 I sometimes got the 403 error, but after waiting for 5-10 seconds the video would continue. Now it's much worse.
Additional information
My device is a Amazon fire tv, older than the fire tv stick but with the most recent os updates.
This bug could be related to being logged in with a kid's account.
Same issue but it's only happening under my kids account. If i switch to my own account videos load and play fine. So maybe it's profile related?
I do confirm the situation - videos won't start on kid's (age related) account. No account or my account - no problem.
Many thanks to the commenters saying that they experienced this problem only with a kid's account. I was using a kid's account on that fire tv. After switching to a non-restricted account every video is playing again.
I'll edit that piece of information into the original bug report.
@cfiebig I'm not sure if you can edit issue's title, but adding info about kid's account there would be nice for anyone browsing issues on some lists seeing only titles.