SmartTube Unknown source error Response code: 403

Since this morning I have not been able to play any videos in SmartTube. Instead I get an "Unknown source error Response code: 403" every time I click on a video on the Home screen.

The Home screen looks normal otherwise.

I'm on a Sony TV.

ETA: I've tried restarting TV as well as signing out of SmartTube then back in again, did not help. Problem also persisted after I updated to version 22.35.

Update: Problem seems to have been resolved for at least a couple of us.

See

https://github.com/yuliskov/SmartTube/issues/3606#issuecomment-2214788717

And

https://github.com/yuliskov/SmartTube/issues/3606#issuecomment-2214819872

Jul 08 '24 17:07 forestation

Getting the same thing on FireTV stick, no videos are working.

Jul 08 '24 17:07 Muffin1611

Update: I did two things:

Re-enable the YouTube app (I had disabled it a long time ago)
Exit the SmartTube app (via the Back button on my remote) then reopen it

Now the videos are playing normally, even after I disabled YouTube again. I don't know which of the above two steps made the difference.

Jul 08 '24 17:07 forestation

Yep mine was fine until 5 minutes ago, now every video gives this error, apart from livestreams. (Fire tv 4k)

Jul 08 '24 17:07 puppet-head

I just left a video open for half an hour until it started by itself and now they all work again.

Jul 08 '24 17:07 Muffin1611

Can confirm. Unknown source error 403 on firestick 4k as of today.

Jul 08 '24 18:07 bobnecat

Getting the same thing. Seems youtube might of killed the app for now.

Jul 08 '24 18:07 Rin-Rem

Same since 1h or so. Streams working fine.

Jul 08 '24 18:07 teK04

Having the same issue on latest stable. Rolled back to the previous stable version 21.91 and still seeing issues with this. On FireTV 4k.

Jul 08 '24 18:07 SilentSkies

Any livestreams selected still work perfectly.

Jul 08 '24 18:07 SilentSkies

Same issue on Android TV.

Jul 08 '24 18:07 th232u233

Go to Beta Version for the moment. Beta Version has no problem.

Jul 08 '24 18:07 Mohmotte

Having the same issue on Beta version.

Jul 08 '24 18:07 th232u233

How do we go to beta version?

Jul 08 '24 18:07 Jeremyp93

It's in the description of the github. Sorry for my English cause I'm French.

Jul 08 '24 18:07 Mohmotte

Having the same issue on Beta version.

Is it the latest ?

Jul 08 '24 18:07 Mohmotte

How do we go to beta version?

I have the same issue using the version 22.35 Beta (Google TV).

Jul 08 '24 18:07 sebgeekinside

How do we go to beta version?

I have the same issue using the version 22.35 Beta (Google TV).

It's the same I have... Waiting a reply of developper... Can it be a Youtube restriction ?

Jul 08 '24 18:07 Mohmotte

I'm getting the same problem on the latest beta too.

Jul 08 '24 18:07 SilentSkies

Having the same issue on Beta version.

Is it the latest ?

Yes

Jul 08 '24 19:07 th232u233

WORKAROUND

Close it. Clear the app cache and data. Open it. DO NOT RESTORE A BACKUP. Sign in again. Worked for me on stable and beta.

Jul 08 '24 19:07 slydelv

WORKAROUND

Close it. Clear the app cache and data. Open it. DO NOT RESTORE A BACKUP. Sign in again. Worked for me on stable and beta.

This workaround works for me too. Thanks!

Jul 08 '24 19:07 sebgeekinside

WORKAROUND

Close it. Clear the app cache and data. Open it. DO NOT RESTORE A BACKUP. Sign in again. Worked for me on stable and beta.

This is the answer, it worked on my Nvidia shield pro and stable 22.19. Thanks.

Jul 08 '24 20:07 pnkrd0

WORKAROUND

Close it. Clear the app cache and data. Open it. DO NOT RESTORE A BACKUP. Sign in again. Worked for me on stable and beta.

Yup, this worked for me on my Nvidea shield!

Jul 08 '24 21:07 thestuartcarson

Warning. When you clear your data, you will also reset all of your preferences. It will also remove any of your sidebar channels that were created. It will be like running SmartTube for the "first time". However, this does fix the "error 403" until an update is released.

Jul 08 '24 21:07 inMikeRotch

Clearing data and cache did not work for me. I simply uninstalled v22.35 and installed v22.19. It now works. I also tried v22.20 beta but that didn't work. This is on a Firestick 4K.

Jul 08 '24 22:07 smartfiretv

How do we go to beta version?

I have the same issue using the version 22.35 Beta (Google TV).

It's the same I have... Waiting a reply of developper... Can it be a Youtube restriction ?

Probably not, Newpipe still works. I feel like it wouldn't work if it was the case

Jul 08 '24 23:07 julien123123

WORKAROUND

Close it. Clear the app cache and data. Open it. DO NOT RESTORE A BACKUP. Sign in again. Worked for me on stable and beta. Thank you-this worked. FireTV

Jul 08 '24 23:07 webbrewer

I believe version 22.19 is what I had until I checked for an updated version, which then took me to the most recent version. I can say that on my Fire Stick, both versions threw the 403 error. Maybe that means simply uninstalling and reinstalling would work?

I also wonder if those on the later version of SYT could backup your settings to the cloud -- the new setting to save to Google Drive -- and restore those settings after the next SYT update.

Either way, I'm not risking the effort I've put into my very specific setup, so I'll happily await the next update. By the way, YT is also throwing up ad blocker blocks in the web version of regular YT.

Jul 09 '24 00:07 elle8che

reboot your system. sounds silly but it worked to me since other players were also failing.

Jul 09 '24 00:07 fawzib

Same here on my main Google TV device, but my other Android devices running SmartTube were not affected. Stopping/updating/rebooting/clearing cache/logging out-in did not work, but clearing all data and settings fixed it.

Jul 09 '24 01:07 DPAmes