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Constant buffering every 2-3 seconds.

Open Boogeymane opened this issue 1 year ago • 85 comments

SmartTube 15.62

Android 10, Onn4k tv streaming box.

Connection is great yet, All of a sudden I am getting buffering every 2-3 seconds making the app unusable. Changing buffer in playback settings (low, medium, high) yields no result at all.

Boogeymane avatar Aug 11 '22 03:08 Boogeymane

I've got exactly the same problem.

STN Beta 15.67 Android 10, mecool K5 box

It was working great. I finished with the 30 minutes long video, and the problem started since the start of the next video. Tried everything. Network is great with no issue at all. It is just STN that seems to be struggling.

IntergalacticQuasar avatar Aug 11 '22 09:08 IntergalacticQuasar

I can confirm this, the same videos play perfectly fine on the same device using the official YouTube app. Possibly YouTube intentionall throtleing the bandwidth on their end? STN 15.62 Android 9 MiBox 3

Localhorst86 avatar Aug 11 '22 11:08 Localhorst86

Same issue, plays fine in YouTube app but buffers in Smart Tube.

15.62 on a 2019 Nvidia Shield Pro.

kuro68k avatar Aug 11 '22 15:08 kuro68k

Same issue for me since today 😢 Used to work like a charm.

STN Beta 15.76 on Sony BRAVIA 4k VH2 Android TV 10

Danavans avatar Aug 11 '22 17:08 Danavans

This morning trying the app again. I first cleared data and cache. Then relogged in. Worked per normal for a few hours. I tried the same videos as the night prior. Then moved onto other videos. No buffering. Could it have been that simple? Nope. After a few hours it started up again with buffering every 2 seconds. Cleared cache, data, relogged in. This time it did not fix the problem. Can we just take away live chat features and go back to a working product.?!? Reading further back up to a month ago a few others have had this same problem. Maybe there are not enough tickets opened about the issue to gain attention. While the app is like this it is unusable.

Boogeymane avatar Aug 11 '22 18:08 Boogeymane

Same issue here, , was working fine and then it offered to update which I did did and it's not worked since. Running latest beta

Spaceboy60 avatar Aug 11 '22 18:08 Spaceboy60

I have the same problem on Google TV device, smart tube next version 15.62

rig9919 avatar Aug 11 '22 18:08 rig9919

Same issue here just started happening after updating to 15.76 on Sony Bravia

BimDub avatar Aug 11 '22 18:08 BimDub

~~STN Beta 15.76 on Amazon Fire Stick 4k.~~

~~Updated just now and buffering every few seconds. Never had a problem before today.~~

Updated to 15.79. Working like a charm again. Many thanks to the Dev/s for the very quick fix.

murph71 avatar Aug 11 '22 18:08 murph71

Here too..Nvidia Shield 2019 both latest stable and beta

martinhoyer avatar Aug 11 '22 18:08 martinhoyer

I can confirm that it doesn't buffer for me if I'm logged out.

jonas-meyer avatar Aug 11 '22 18:08 jonas-meyer

had same problem on 4k fire stick, worked after in the default vanilla app cleared data and cash and resigned in. smart tube started working again. hope this helps

thenerdymr avatar Aug 11 '22 18:08 thenerdymr

Same here on 15.76 on a Shield TV Pro (2019). Can't watch any videos currently 😭

Maeldor avatar Aug 11 '22 18:08 Maeldor

See above. This worked for me the first time but within hours was back to the same issue. Clearing cache and data did not fix the second time.

-if it does start happening again with you follow the exact same fix and report back. Use vanilla. Clean cache and data.
When I tried clearing cache the second time I did NOT try using vanilla YT as I did last night. . That may be a simple idea that could be not so great fix but atleast it's a work around.

Boogeymane avatar Aug 11 '22 18:08 Boogeymane

I've just tried clearing cache and data for both native YT and ST, then signing back in to each, and the problem is immediately back. Seems like the googs are doing something to mess with ST.

KalChoedan avatar Aug 11 '22 18:08 KalChoedan

Have the same issue using fire tv cube gen 2 and app version 15.62.

Coollius avatar Aug 11 '22 18:08 Coollius

Same problem here on Nvidia shield pro. Looks like youtube is messing up the third party clients.

adityachandelgit avatar Aug 11 '22 18:08 adityachandelgit

I can confirm this issue only occurs when you try to watch a video whilst signed in with your Youtube Account (in my case at least). Try the same video not signed in ('Select account (none)' in the 'Accounts' menu) and it works fine?

Fire Stick TV Lite

Neosid996 avatar Aug 11 '22 18:08 Neosid996

Same issue. Version 15.62 on Chromecast w/ Google TV (Android TV OS version 10). I've cleared cache and tested with same issue. I logged out and cleared data and there is no issue. Once I logged back in the issue returned in a matter of minutes.

perknite avatar Aug 11 '22 18:08 perknite

I can confirm this issue only occurs when you try to watch a video whilst signed in with your Youtube Account. Try the same video not signed in ('Select account (none)' in the 'Accounts' menu) and it works fine?

Makes no difference for me, unfortunately. Videos won't play whether I'm signed in or not.

Maeldor avatar Aug 11 '22 18:08 Maeldor

I can confirm this issue only occurs when you try to watch a video whilst signed in with your Youtube Account. Try the same video not signed in ('Select account (none)' in the 'Accounts' menu) and it works fine?

Yeah it does, but kinda ruins the experience. Pretty sure that it isn’t anything to do with the app itself. I didn’t update for a while and it just started happening now.

Coollius avatar Aug 11 '22 18:08 Coollius

I can confirm this issue only occurs when you try to watch a video whilst signed in with your Youtube Account. Try the same video not signed in ('Select account (none)' in the 'Accounts' menu) and it works fine?

This worked for me once I signed out videos are playing fine

I am on a Shield 2015

crowruin avatar Aug 11 '22 19:08 crowruin

I can confirm this issue only occurs when you try to watch a video whilst signed in with your Youtube Account. Try the same video not signed in ('Select account (none)' in the 'Accounts' menu) and it works fine?

Makes no difference for me, unfortunately. Videos won't play whether I'm signed in or not.

Apologies. 😢 Hope the issue gets fixed for you soon!

Neosid996 avatar Aug 11 '22 19:08 Neosid996

Same here on SmartTube 15.62, nVidia Shield Pro. Everything was fine last night, but today every video buffers constantly. I tried the logout and clear data method described above with no effect whatsoever.

Lowering the video format to SD (480fps, 30fps) reduced the buffering, and lowering it to 360p eliminated it almost entirely. Since this seems to be affecting people on different devices and different versions of SmartTube, my guess is that Google is throttling streams of they detect the user isn't using the official app.

who-is-matt avatar Aug 11 '22 19:08 who-is-matt

I can confirm this issue only occurs when you try to watch a video whilst signed in with your Youtube Account. Try the same video not signed in ('Select account (none)' in the 'Accounts' menu) and it works fine?

Yeah it does, but kinda ruins the experience. Pretty sure that it isn’t anything to do with the app itself. I didn’t update for a while and it just started happening now.

Okay I take it back. Being logged out doesn’t work anymore. I’m just confused now.

Coollius avatar Aug 11 '22 19:08 Coollius

Same here on SmartTube 15.62, nVidia Shield Pro. Everything was fine last night, but today every video buffers constantly. I tried the logout and clear data method described above with no effect whatsoever.

Lowering the video format to SD (480fps, 30fps) reduced the buffering, and lowering it to 360p eliminated it almost entirely. Since this seems to be affecting people on different devices and different versions of SmartTube, my guess is that Google is throttling streams of they detect the user isn't using the official app.

Makes me wonder what causes that snag. As I was able to clear cache and data, re-login and worked fine for a little while.

Boogeymane avatar Aug 11 '22 19:08 Boogeymane

Some random combination of signing out, clearing cache, and signing back in actually has it working for me again. No clue for how long.

Maeldor avatar Aug 11 '22 19:08 Maeldor

Same here on SmartTube 15.62, nVidia Shield Pro. Everything was fine last night, but today every video buffers constantly. I tried the logout and clear data method described above with no effect whatsoever.

Lowering the video format to SD (480fps, 30fps) reduced the buffering, and lowering it to 360p eliminated it almost entirely. Since this seems to be affecting people on different devices and different versions of SmartTube, my guess is that Google is throttling streams of they detect the user isn't using the official app.

YouTube Vanced still works, so it's not all unofficial apps.

kuro68k avatar Aug 11 '22 19:08 kuro68k

A temporary fix for me on my firecube was to downgrade to a previous install.. I turned off auto updates (until a fix is in) and I am able to log into my yt account and watch all my subscribed videos no problem. No buffering and no pausing. Once I know it has been fixed I will get the latest install.

koffeedude avatar Aug 11 '22 19:08 koffeedude

I have the same problem on smarttube 15.62 on a Sony XR-55 A80J, i bet google is behind this

metalfoxdev avatar Aug 11 '22 19:08 metalfoxdev