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Only certain videos won't play - error message reads "video source isnt working or incorrect time"

Open angrykid8 opened this issue 3 years ago • 18 comments

Only certain videos won't play - error message reads "video source isn't working or incorrect time" App is up to date, nvidia shield pro 2019 videos that produce issue: https://www.youtube.com/watch?v=eg3Jcv-a0cI https://www.youtube.com/watch?v=nAmfCdnucWs

angrykid8 avatar Jan 29 '22 15:01 angrykid8

Looks like related to #611 and #612

rahadiancs avatar Feb 02 '22 02:02 rahadiancs

Just a note: Don't have this issue on Sony Android TV and CC with Google TV. All links are playing ok with STN. Examples above included. Playing fine.

costinmx avatar Feb 02 '22 05:02 costinmx

I do have this issue too. Not with that particular video. I noticed that most foreign video (western) doesn't load while most local region video would load just fine.

rahadiancs avatar Feb 02 '22 16:02 rahadiancs

I get this error a lot during live streams. I'm using a FireTV 4K.

davronthemighty avatar Feb 09 '22 07:02 davronthemighty

It's really weird. This issue is gone since yesterday. No app update, no nothing. It's just fixed now. Every video played without problem.

rahadiancs avatar Feb 09 '22 08:02 rahadiancs

also having this same issue, only when i'm using vpn. can't play current or previous live streams.

waweru-kamau avatar Feb 18 '22 08:02 waweru-kamau

found a fix if you're using pihole, whitelist manifest.googlevideo.com

waweru-kamau avatar Feb 18 '22 08:02 waweru-kamau

this domain was already whitelisted on my pihole prior to this

angrykid8 avatar Feb 18 '22 20:02 angrykid8

@angrykid8 , when you get the error on your tv, check your pihole to see what request was bocked, then whitelist it. the video will play.

waweru-kamau avatar Feb 21 '22 07:02 waweru-kamau

i'm getting the same error message when trying to watch the following youtube live streams: https://www.youtube.com/watch?v=yUTy1U1wTwE https://www.youtube.com/watch?v=wM0g8EoUZ_E

all other live streams i've tested were fine.

i've tested @angrykid8 's listed videos. first video works fine. second video showed a message SponsorBlock: Skipping segment "Off-topic (filler)"... but video continues to play without any issue.

i'm using latest stable version as of this post (SmartTube 14.16) on an Android 7.1.2 media box, not using any VPN, no blacklists were used at all (if so, i should not be able to watch other live streams too).

pcs52 avatar Feb 21 '22 09:02 pcs52

I have this same error on some videos my NVIDIA Shield TV Darcy (2017) (P2897) running Shield Experience 9.0.1 (Android 11) and SmartTube 14.20. I was using Pi-hole and first thing I did was to whitelist all blocked addresses. When it did not work I removed Pi-hole from my network and after that still same error. Official Youtube app and every other device with browser or Youtube app on the same network has worked fine with or without Pi-hole on same network with videos that do not work on SmartTube. This started happening couple of days ago and only for some of the videos.

SanteriHetekivi avatar Feb 27 '22 16:02 SanteriHetekivi

Found a duplicate issue: https://github.com/yuliskov/SmartTubeNext/issues/1331

I had this issue with livestreams (current OR pre-recorded) but not videos which are not livestreams.

I have a Sony Bravia 4K VH2 TV running the latest firmware (v6.5770, Android TV OS version 10, Kernel version 4.19.75). I have tried disabling automatic date and time in the TV settings just to see if that had any effect.

The issue started while using 14.36 and continues to happen after I updated to 14.45.

user340q avatar Apr 28 '22 22:04 user340q

I am having the same issue. What I've found out is that it happens with live streams which just finished or finished some minutes ago.

zukapr avatar Jun 19 '22 21:06 zukapr

I've had the issue on both an original firestick 4k and firecube tv (2nd gen). I've only ever had it on livestreams. I thought it was related to the buffer since most of the streamers I get it with are in other countries with possibly not the best upstream internet so I tried changing that and it doesn't impact it. In most cases it will come back after a period of seconds up to a minute. It happens both on the current stable and the current beta.

davronthemighty avatar Jul 16 '22 18:07 davronthemighty

Same problem with 2 Sony Bravia TVs, one A9 the other A10. Also seems to be related to previous live streams.

buthig666 avatar Jul 26 '22 14:07 buthig666

I've been having this issue for about a month. Only happens with live streams or streams that have recently ended. Also noticed I can't rewind live streams anymore

nini101 avatar Aug 24 '22 10:08 nini101

I got this error on my Fire Stick 4k Max, but not on Fire Stick(2nd gen

zukuxi avatar Sep 02 '22 07:09 zukuxi

I solved using a vpn, looks cloudflare warp is breaking something

Juancollado2003 avatar Sep 17 '22 03:09 Juancollado2003

Has just started happening with me, today, on my Fire Stick! The issue seems to have been reported for some time, but I don't see any definate solution? Is there one?

Salamat-UK avatar Oct 12 '22 19:10 Salamat-UK

Is there a solution now? It's months later and I have same problems....

vegazosten avatar Nov 24 '22 17:11 vegazosten

Hi, I have the same issue for a while now. I used to bypass this with a VPN connection. I have the error message on every video. I installed the latest version (16.93) on Shield 2017 with Android TV 11 on it.

I check the DNS connections and I don't blacklist anything from SmartTubeNext. But I saw 3 connections to i.ytimg.com with 30s delay. The problem could be from there, it cannot catch the flow and try it again 30s later.

Hope that could help to find a fix.

c0n1c avatar Jan 25 '23 10:01 c0n1c

That's it ! I found out the cause. It was my ISP provider (a French provider called Free) which gave me a shared IPv4 address. I did a request to get a full-stack one and no error anymore.

c0n1c avatar Feb 09 '23 08:02 c0n1c

You can fix this only after deleting the software and reinstall the new version.

grtz< jose

Op do 9 feb. 2023 om 09:44 schreef c0n1c @.***>:

That's it ! I found out the cause. It was my ISP provider (a French provider called Free) which gave me a shared IPv4 address. I did a request to get a full-stack one and no error anymore.

— Reply to this email directly, view it on GitHub https://github.com/yuliskov/SmartTubeNext/issues/1276#issuecomment-1423826883, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXCORFG3U522QDXMNPKUDR3WWSU63ANCNFSM5NDBBG7Q . You are receiving this because you commented.Message ID: @.***>

vegazosten avatar Feb 11 '23 12:02 vegazosten

That's it ! I found out the cause. It was my ISP provider (a French provider called Free) which gave me a shared IPv4 address. I did a request to get a full-stack one and no error anymore.

Interesting. I got to this page through searching for this error, and coincidentally I also have an ISP using a shared IPv4 address as gateway. I don't see why this should cause a problem, as it is practically the same everybody with a nat-router. My alternative is to pay another $10 per month for a dedicated IP address which I really don't need.

Waldorf3 avatar Jun 15 '23 12:06 Waldorf3

I have an Nvidia Shield and use Surfshark for a VPN which is on all the time. Months ago I started experiencing the Video error randomly on a few videos but over the last 2 days (after an update) nearly half of the videos I attempt to watch have the error. So reading all of the posts here I decided to change Country from USA to Canada in my Surfshark VPN. Fixed 100% back to normal so far in a couple hours not one video has the error. I'll try it a few days and try to report back. I wonder if Traceroute might locate some corporate router that is blocking traffic? Interesting problem to solve?

CraigP3 avatar Jul 20 '23 00:07 CraigP3

Hello, can I give you a idea to make your softw better? I missing two things.

  1. It would be nice to have a windows version, can this convertion be done with AI?
  2. It would be nice if we could use this player as a IPTV player to. Tivimate is the best IPTVplayer ever and IPO pro Player is also great. The rest sucks...

I know it's easter said than done but you guys should have gold if this was possible!

Op do 20 jul 2023 om 02:16 schreef CraigP3 @.***>:

I have an Nvidia Shield and use Surfshark for a VPN which is on all the time. Months ago I started experiencing the Video error randomly on a few videos but over the last 2 days (after an update) nearly half of the videos I attempt to watch have the error. So reading all of the posts here I decided to change Country from USA to Canada in my Surfshark VPN. Fixed 100% back to normal so far in a couple hours not one video has the error. I'll try it a few days and try to report back. I wonder if Traceroute might locate some corporate router that is blocking traffic? Interesting problem to solve?

— Reply to this email directly, view it on GitHub https://github.com/yuliskov/SmartTubeNext/issues/1276#issuecomment-1642924017, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXCORFDD2QUOC4KHMRCCPKTXRB2FFANCNFSM5NDBBG7Q . You are receiving this because you commented.Message ID: @.***>

vegazosten avatar Jul 26 '23 10:07 vegazosten