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This Site can't be reached

Open dusimas opened this issue 2 years ago • 11 comments

Today the connection cant succeed, i can put the login by microsoft, after done the password goes to this "This Site cant be reached page" No messages on terminal. i dont know what happened, yesterday was working....someone have any idea to help me?

some new output from terminal, after reset:

2023-03-22 15:13:38.359 INFO [67348] [SAMLLoginWindow::onResponseReceived@69] Trying to receive authentication cookie from https://login.microsoftonline.com/a7cdc447-3b29-4b41-b73e-8a2cb54b06c6/login 2023-03-22 15:13:38.359 INFO [67348] [SAMLLoginWindow::checkSamlResult@80] Checking the authentication result... 2023-03-22 15:13:38.446 INFO [67348] [SAMLLoginWindow::onLoadFinished@109] Load finished https://login.microsoftonline.com/a7cdc447-3b29-4b41-b73e-8a2cb54b06c6/login 2023-03-22 15:13:44.355 INFO [67348] [SAMLLoginWindow::onResponseReceived@69] Trying to receive authentication cookie from https://login.microsoftonline.com/common/SAS/ProcessAuth 2023-03-22 15:13:44.355 INFO [67348] [SAMLLoginWindow::checkSamlResult@80] Checking the authentication result... 2023-03-22 15:13:44.431 INFO [67348] [SAMLLoginWindow::onLoadFinished@109] Load finished https://login.microsoftonline.com/common/SAS/ProcessAuth 2023-03-22 15:13:47.407 INFO [67348] [SAMLLoginWindow::onResponseReceived@69] Trying to receive authentication cookie from https://login.microsoftonline.com/kmsi 2023-03-22 15:13:47.407 INFO [67348] [SAMLLoginWindow::checkSamlResult@80] Checking the authentication result... 2023-03-22 15:13:47.425 INFO [67348] [SAMLLoginWindow::onLoadFinished@109] Load finished https://login.microsoftonline.com/kmsi 2023-03-22 15:13:47.688 INFO [67348] [SAMLLoginWindow::onLoadFinished@109] Load finished https://vpncorp.tvglobo.com.br/SAML20/SP/ACS <

dusimas avatar Mar 22 '23 17:03 dusimas

I have the same problem

JonasCastro avatar Mar 22 '23 20:03 JonasCastro

I am also having the same problem. Just started today!

The9Cat avatar Mar 22 '23 21:03 The9Cat

I'm attaching my log because it's a bit different than the one above. But the reported behavior is identical:

  1. The authentication with the SSO is successful
  2. The pop up page reports that the site is unreachable

tmp.log

The9Cat avatar Mar 22 '23 21:03 The9Cat

Adding some information....i'm able to connect with Palo Alto oficial GP client on Windows and Linux.......

dusimas avatar Mar 22 '23 21:03 dusimas

Interesting. The PaloAlto client also fails for me with the message "SSL handshake failed".

@dusimas What version of the PaloAlto client are you using?

The9Cat avatar Mar 22 '23 22:03 The9Cat

On Linux is the GlobalProtect_UI_deb-6.0.1.1-6.deb, on windows is a older version: 5.1.8-15 None of my work collegues reported this problem, all of them are using windows or mac with official Palo alto client...

dusimas avatar Mar 23 '23 00:03 dusimas

Yes, not sure what's going on. The PaloAlto Android client works fine for me. Not the Linux client or gpclient. Sigh.

The9Cat avatar Mar 23 '23 02:03 The9Cat

Hi.GlobalProtect-openconnect went back to work today. I did not change anything

JonasCastro avatar Mar 23 '23 12:03 JonasCastro

Yes, it's now working for me too. I did file a ticket with our VPN team, but I have no idea if they changed something or not.

The9Cat avatar Mar 23 '23 23:03 The9Cat

Working for me too.

dusimas avatar Mar 24 '23 01:03 dusimas

also having the same problem. Official client works properly

dchristofolli avatar May 25 '23 18:05 dchristofolli

Closing it for now, reopen it if it still exits in 2.x.

yuezk avatar Mar 23 '24 13:03 yuezk