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[Feature request]: Cumulative Value of Customer Credits / Advance Payments (Customer Wallet)

Open dmbabu opened this issue 2 years ago • 9 comments

Screenshot 2022-04-15 084228

Current scenario / problem.

Currently, any advance payments made by customers can be applied as credits at the POS. In POS Awesome, each payment entry / credit note is listed and the POS user can choose which payment entry / credit to apply.

If there are many advance payments / credits for a single customer, this presents a challenge as the list can be long and the user has to select individual credits / advance payments to apply.

Possible solution

We are looking to implement a 'customer wallet' where a customer can prepay and have their balance deducted against any POS sales invoice. However at the moment, as pos awesome does, listing each credit note / advance payment is counter intuitive.

We would want a solution where all credits / advance payments can be summed up and presented to the POS user who then chooses to apply the POS payment against the cumulative value of the credits / advance payments. In this way, the POS user is only required to compare and apply the POS invoice amount against the total advance payments or credits.

dmbabu avatar Apr 14 '22 19:04 dmbabu

You are right. It is inconvenient to use this current method.

yrestom avatar Apr 15 '22 20:04 yrestom

Is there any way we can add payment to account for a customer from the PoS screen?

NickRott avatar May 08 '22 18:05 NickRott

Is there any way we can add payment to account for a customer from the PoS screen?

There is no way to do that right now

yrestom avatar May 09 '22 10:05 yrestom

dear sir, is this possible to fix, not to allow submit when credit amount is less than total invoice amount?

thida-bcn avatar Jul 26 '22 15:07 thida-bcn

@thida-bcn Can you please explain more

yrestom avatar Jul 28 '22 08:07 yrestom

Hi Sir, currently, i can't reproduce may be i have checked wrongly thanks

thida-bcn avatar Jul 28 '22 10:07 thida-bcn

Is this possible to show, total Advanced payments? Instead of 2 or 3 lines?

thida-bcn avatar Jul 28 '22 10:07 thida-bcn

Automatically clear the credit note/advance payment entries based on the amount and date.

like, the first credit note/advance payment should be cleared first and we can check the 2nd credit note/advance payment if the POS invoice payments were still more.

Also this existing option to select the respective payments to be cleared and we can have this as a "setting" at the POS Profile.

elan-k avatar Jul 30 '22 01:07 elan-k

if you can provide auto clear setting at POS Profile will be nice thanks

thida-bcn avatar Aug 01 '22 13:08 thida-bcn