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easy response
It would be useful if the system allowed an administrator to compose a reply to some reviewer's comments. Right now, that requires to copy/paste the comments into an email, figure out who the reviewers are from the database, and tack on the reply. That shouldn't be necessary.
If the admin gets Bcc'd on a notification email that contains the message by the user, all we need to do is just make sure that that notification mail contains the questions the user had, and we're done...