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Unhandled Promise Rejection

Open abstractalgo opened this issue 3 years ago • 4 comments

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Unhandled Promise Rejection
Error: Command failed: /Applications/Kap.app/Contents/Resources/app.asar.unpacked/node_modules/mac-screen-capture-permissions/screen-capture-permissions
spawnSync /Applications/Kap.app/Contents/Resources/app.asar.unpacked/node_modules/mac-screen-capture-permissions/screen-capture-permissions Unknown system error -86
    at Function.module.exports.sync (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/mac-screen-capture-permissions/node_modules/execa/index.js:168:25)
    at exports.hasScreenCapturePermission (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/mac-screen-capture-permissions/index.js:27:25)
    at ensureScreenCapturePermissions (/Applications/Kap.app/Contents/Resources/app.asar/dist-js/common/system-permissions.js:64:23)
    at /Applications/Kap.app/Contents/Resources/app.asar/dist-js/index.js:102:65

macOS version:

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Kap version:

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Steps to reproduce

Downloaded Kap for M series, installed it and it crashes on the start.

Current behaviour

Crashes always.

Expected behaviour

Not crashing.

Workaround

None. Other actions from the context menu also don't do anything.

abstractalgo avatar Jun 09 '22 07:06 abstractalgo

Can confirm, have been experiencing the same issue for awhile now. I just can't use the app. I miss this program :(

macOS Monterey Version 12.4 MacBook Air (M1, 2020)

rlogank avatar Jul 02 '22 00:07 rlogank

Same here. I was a heavy user of Kap and loved it, but I no longer can use it anymore due to this error every time it is opened.

codeblooded avatar Jul 20 '22 16:07 codeblooded

Possible workaround that worked for me, enable permissions for Kap in Security & Privacy -> Screen Recording.

I was about to get it working this way after initially getting this error.

philostler avatar Jul 26 '22 14:07 philostler

I remember trying tweaking security permissions before, but didn't help.

FYI, I've recently tried redownloading and reinstalling Kap, and now it works for me (the same version - 3.5.4).

abstractalgo avatar Jul 26 '22 14:07 abstractalgo

Apologies all, this error is affecting many and we're looking into it. This issue is being tracked in #1095 and I will close this as a duplicated.

timothyis avatar Nov 11 '22 09:11 timothyis

still getting at Version 3.6.0 (3.6.0.1846)

deventw avatar Mar 16 '24 16:03 deventw