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Recording error

Open s-seltenreich opened this issue 2 years ago • 41 comments

Sentry Issue: KAP-B8E

macOS version: Monterey (12) Kap version: 3.5.1

Recording error

Error: Could not start recording within 5 seconds
    at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)

s-seltenreich avatar Dec 09 '21 23:12 s-seltenreich

The same problem, Looking that the 3.4.2 latest stable release for intel mac

andreezy777 avatar Dec 10 '21 10:12 andreezy777

Same issue, Version 3.5.1 (3.5.1.1783) macOS 12.0.1 (21A559), MacBook Pro (16-inch, 2019)

Recording error
Error: Could not start recording within 5 seconds
    at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)

filfreire avatar Dec 10 '21 16:12 filfreire

Same here, Version 3.5.1 (3.5.1.1783) macOS 12.0.1 MacBook Pro (16 inch, 2019)

cgilroy avatar Dec 10 '21 18:12 cgilroy

Same issue here as well, but what's interested is if I restart my computer then the first recording works, but after that it breaks again.

EvHaus avatar Dec 10 '21 19:12 EvHaus

Same here Monterey 12.0.1 MacBook Pro 16" i9 (2019)

mbukh avatar Dec 13 '21 05:12 mbukh

Same here, Version 3.5.1 (3.5.1.1783) Big Sur 11.5.2 MacBook Pro (15-inch, 2018)

CeciliaChiang avatar Dec 13 '21 05:12 CeciliaChiang

Seeing this as well, Version 3.5.1 (3.5.1.1783). Using macOS Big Sur 11.5.2, Macbook Pro (13in, 2020)

holographicleah avatar Dec 13 '21 17:12 holographicleah

Same issue, 3.5.1.1783, running MacBook Pro (15-inch, 2019) on Big Sur 11.6. Works first time after restart, then won't record.

libbyrobinson avatar Dec 13 '21 21:12 libbyrobinson

Same issue

Serko-Egor avatar Dec 14 '21 01:12 Serko-Egor

The app is totally broken

soar avatar Dec 14 '21 08:12 soar

Same, using this often for work. Seeking alternatives now. I've noticed Kap has been running slower and slower anyway. Great app, but seems to have been getting worse.

x029a avatar Dec 14 '21 23:12 x029a

following...

finn-ds avatar Dec 15 '21 18:12 finn-ds

Might be related to BigSur update. I have the issue since updating yesterday.

joergRossdeutscher avatar Dec 16 '21 10:12 joergRossdeutscher

Also just started seeing this after upgrading to macOS Monterey.

ITSjwags avatar Dec 16 '21 18:12 ITSjwags

Haven't ran any updates on my mac lately. Seeing the same issue. Was working fine just a few days ago.

image

mojason-81 avatar Dec 16 '21 19:12 mojason-81

image KAP works fine a few days ago then it crashes now.

Recording error Error: Could not start recording within 5 seconds at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)

lesliemilitante avatar Dec 17 '21 05:12 lesliemilitante

Same problem, on my Intel MAC (3.5.0), KAP can only record once, and the second time will be breaks. 😭 but it worked fine on my M1 MAC (3.4.2)

Same issue here as well, but what's interested is if I restart my computer then the first recording works, but after that it breaks again.

Aaaaash avatar Dec 19 '21 09:12 Aaaaash

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

Aaaaash avatar Dec 19 '21 10:12 Aaaaash

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

thanks, it work for me.

John60676 avatar Dec 21 '21 02:12 John60676

Having the same issue here with Kap 3.5.1 running on macOS 11.6 Big Sur. Note that it's temporarily fixed after restarting the system, then seems to work for the first capture but breaks again after that.

Thank you @Aaaaash, downgrading to 3.4.2 is a working workaround for now for me.

davidcalhoun avatar Dec 21 '21 17:12 davidcalhoun

Seems to have something to do with the Electron version update (Electron 12+ and macOS Big Sur)

child_process spawn locks up renderer for 300 - 3000ms on signed app on macOS Big Sur

The interim solution was to use version 3.4.2 on Intel Mac Download Kap-3.4.2

Thanks a lot @Aaaaash , it works😊

CeciliaChiang avatar Dec 22 '21 03:12 CeciliaChiang

Same issue here on Kap 3.5.1 and macOS 11.6.1 (Intel mac)

rajohns08 avatar Dec 26 '21 19:12 rajohns08

Workaround (downgrading) for Brew users:

brew uninstall kap
brew tap-new local/homebrew-cask
mkdir "$(brew --repository local/homebrew-cask)/Casks"
wget "https://raw.githubusercontent.com/Homebrew/homebrew-cask/a6998a002502ecdd0c111c99964069dca3bc5df3/Casks/kap.rb" -O "$(brew --repository local/homebrew-cask)/Casks/kap.rb"
brew install local/homebrew-cask/kap

soar avatar Dec 27 '21 12:12 soar

If I understand this correctly, this is not a fix, but just a downgrade to 3.4.2

(Don't want to critizise that, thanks for the work, just mentioning: Those users who, like me, think this leads to a pre-released fixed beta-something: No, it doesn't. It's just the old package). Please correct me if I'm wrong.

joergRossdeutscher avatar Dec 27 '21 13:12 joergRossdeutscher

If I understand this correctly, this is not a fix, but just a downgrade to 3.4.2

(Don't want to critizise that, thanks for the work, just mentioning: Those users who, like me, think this leads to a pre-released fixed beta-something: No, it doesn't. It's just the old package). Please correct me if I'm wrong.

Sure, I fixed the description. It's just downgrading via Brew. Not trivial for me, I thought it can be helpful.

soar avatar Dec 27 '21 21:12 soar

Why no one admit that 17 days ago I have already wrote that 3.4.2 is stable version?

https://github.com/wulkano/Kap/issues/1059#issuecomment-990862313

brrrr...

andreezy777 avatar Dec 27 '21 22:12 andreezy777

Apologies all, we are working on this.

timothyis avatar Dec 28 '21 20:12 timothyis

I'm getting an error now too -

Recording error Error: Could not start recording within 5 seconds at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)


Kap Version 3.5.2 (3.5.2.1799)

MacOS Version 12.1 (21C52) Monterey . Intel processor Mac


Downgrading to v3.4.2 helped ! :)

karuppiah7890 avatar Jan 18 '22 09:01 karuppiah7890

Confirming this is happening in big sur also, 3.5.2 downgrading to 3.4.2

cd $(brew --repo homebrew/cask)
git checkout a6998a00 -- Casks/kap.rb
HOMEBREW_NO_AUTO_UPDATE=1 brew reinstall kap

msgongora avatar Jan 21 '22 19:01 msgongora

I'm also getting this. It seems to be happening when I have Vysor running. I was able to successfully record earlier today.

Recording error Error: Could not start recording within 5 seconds at Timeout._onTimeout (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/aperture/index.js:132:19)

jadedrakerider avatar Jan 27 '22 22:01 jadedrakerider